HOW WE COLLECT AND USE INFORMATION
Jupiter Software collects information as described below. Primary goals in collecting and using information is to create your account, provide Services to you, improve our Service, contact you, conduct research and create reports for internal use. We store information on servers located in the Europe via Heroku and may store information on servers and equipment in other countries.
We may collect and record certain information such as your unique device ID, hardware type, media access control (“MAC”) address, the version of your operating system (“OS”), your device name, your email address for register. This information is useful to us for troubleshooting and helps us understand usage trends.
We may collect your email address when you contact our customer service group and we may use that email address to contact you about your application experience
Our services may contain third party tracking tools from our service providers, examples of which include Google Analytics, Unity Analytics and Unity In App Purchase (IAP) service. Such third parties may use cookies, APIs, and SDKs in our services to enable them to collect and analyze user information on our behalf. The third parties may have access to information such as your device identifier, Media Access Control (“MAC”) address, International Mobile Equipment Identity (“IMEI”), locale (specific location where a given language is spoken), geo-location information, and IP address.
We may use the information we collect through your use of the Services for a variety of purposes, primarily related to providing and improving the quality of our Services. For example, we may use the information we collect in the following ways:
- Providing, administering, and facilitating your use of the Services, including the creation of game accounts;
- Managing your account preferences, establishing your Profile and Registration Information;
- Analyzing trends and user traffic to improve our Service;
- Notifying you of products, new products, services, features, promotions, enhancements, and updates, including in-game updates, loyalty and rewards programs, and updates to the Services and Privacy Policy;
- Marketing our products and/or services to you, including sending you offers, promotions information, newsletters, e-mail campaigns, and communications regarding new, improved or existing products, contests and/or sweepstakes;
- Resolving site problems; handling or responding to customer support questions and issues;
- Enabling user-to-user communication and interaction and soliciting input and feedback to improve user experience;
Jupiter Software does not share your personal information except as approved by you or as described below:
- We may release your information as permitted by law or when we believe that release is appropriate to comply with the law; enforce or apply our rights; or protect the rights, property, or safety of us or our users, or others. This includes exchanging information with other companies and organizations for fraud protection.
- If you opt-in or otherwise agree to have your information shared with a third party for marketing purposes, we will share you information with the third party (or third parties) in which case the third party’s use of your information is subject to the third party’s own privacy policy.
- We may share your information with third party companies that perform services on our behalf, including payment processing, order fulfillment, data analysis, marketing services, e-mail campaigns, hosting services, and customer service. While providing the services for us, these companies may access your personal information, and are required to use it solely as directed by us for the purpose of our requested service.
- In the event that Jupiter Software undergoes a business transition, such as a merger, acquisition, corporate divestiture or dissolution (including bankruptcy), or a sale of all or a portion of its assets, we may share, disclose or transfer all of your information, including personal information, to the successor organization in such transition.
We offer you choices regarding the collection, use, and sharing of your personal data and certain anonymous data.
- When you receive newsletters or promotional communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail you receive.
- Despite your indicated e-mail preferences, we may send you service related communication, including notices of any updates to our Privacy Policy, terms of use, or license.
- Changes to Personal Data. You may request deletion of your Personal Data by us, but please note that we may be required to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives.
We do not intentionally gather personal data from users who are under the age of 13. In the event that we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible.
We reserve the right to change this Policy at any time. If we decide to change this Policy, we will post those changes on this page and update the date at the top of the page. The changes will be effective when posted. Please check this page on a regular basis so that you remain aware of what information we collect and how we use it.