Course description:
This couse provides a comprehensive discussion and analysis of organizational training programs, their goals, objectives and effects. Major topics include: organizational systems and their dynamics, strategies and practices important in training and development, the process of determining the need for, developing, implementing and assessing organizational training programs, conducting a training needs analysis, design and implementation of the program, along with a system for facilitating the success of the trainees, and specific types of training programs and training programs that apply to different elements of the organization’s personnel.
Course structure:
Course Syllabus
Study Guide
End of Course Review
Practice Questions
Exam:
48 questions
40 multiple choice
8 open-ended
2 hours to complete
Sample questions:
1) A broad grouping of knowledge, skills, and attitudes that enable a person to be successful at a number of similar tasks is known as a _________.
A. Competency
B. Test
C. Job analysis
D. Strategy
2) Most companies use the _________ strategy when addressing their training and development needs.
A. Primary provider
B. Mixed
C. Manager intermediary
D. Both A and C
3) Classical conditioning ___________.
A. Is an automatic response requiring no learning
B. Was discovered by Skinner
C. Is a learned response to a stimulus
D. A and C
4) _________ involves looking at all the influences that could affect employee performance in the organization and determining their fit within organizational goals and objectives
A. Performance analysis
B. Operational analysis
C. Goals analysis
D. Organizational analysis
5) Which of the following statements is true?
A. Some argue that developing objectives inhibits flexibility.
B. Some argue that developing objectices is not practical in today’s workplace.
C. The text suggests learning objectives keep the trainer focused on the correct material.
D. All of the above are true.
Answers:
A 2. B 3. C 4. D 5. D