Course description:
This course is a comprehensive discussion and analysis of organizational training programs, their goals, objectives and effects. Major topics include: organizational systems and dynamics, strategies and practices important in training and development, process of determining the need for developing, implementing and assessing organizational training programs. Focus is on conducting a training needs analysis and designing and implementing the program, along with a system for facilitating the success of the trainees. Other topics include specific types of training programs and training programs that apply to different elements of the organization’s personnel.
Course structure:
Course Syllabus
Study Guide
End of Course Review
Practice Questions
Exam:
55 questions
50 multiple choice questions
5 open-ended questions
2 hours to complete
Sample questions:
1) Karen learns that her new job at the bookstore has no other female employees. Thinking that this could lead her employers and coworkers to treat her unfairly, she declines the offer. This is an example of ________.
A. a realistic job preview
B. a person specification
C. cognitive dissonance
D. signaling
2) When an employee quits because he/she is passed over for promotion, what has occurred?
A. a breach of employee ethics
B. a negative stakeholder reaction
C. succession management
D. external assessment
3) A minimum assessment score that must be met or exceeded to advance to the next assessment phase or to be eligible to receive a job offer is a ________.
A. criterion score
B. contingent score
C. band score
D. cut score
4) If a company makes promises to a recruit that it does not intend to keep, it could be found guilty of ________.
A. negligent hiring
B. negligent referral
C. fraudulent recruitment
D. violating the WARN Act
5) Workforce redeployment applies the ________ principles used to optimize inventory management, planning, and production to optimize the utilization of a firm's employees.
A. product innovation
B .customer management
C. supply chain
D. competitive advantage
Answers:
D 2. A 3. B 4. A 5. C