Course description:
This course studies behavior in organizations and influences of individual, group, and organizational processes on performance. Major topics include: the processes of making and implementing decisions, effective communication in an organizational environment and the dynamics of office and organizational politics, motivation, solving conflicts, interpersonal communication and creating and maintaining positive organizational cultures and environments. Instruction is offered in the form of a course syllabus, study guide, assigned textbook with reading assignments, PowerPoint study guide and audio/visual presentations. Students are expected to complete the course of study set forth in the syllabus to properly prepare for the final examination. Prerequisite: One or more college-level courses in Psychology is strongly recommended and one or more courses in college-level English and/or Sociology are helpful.
Course structure:
Course Syllabus
Study Guide
Study Video
End of Course Review
Practice Questions
Exam:
48 questions
40 multiple choice questions
8 open-ended questions
2 hours to complete
Sample questions:
1) Incorporation of organizational behavior principles generally correlates with which of the following?
A.high turnover rates
B.specialized technical processes
C.superior financial performance
D.long-lasting CEO's
2) This field of study has helped us understand differences in fundamental values, attitudes, and behavior between people in different countries and within different organizations.
A. anthropology
B. corporate strategy
C. political science
D. operations research
3) Which action would not be considered a form of discrimination that could be prohibited in the context of a social justice program?
A. Exclusion
B. Conflict
C. Incivility
D. Profiling
4) ________ refers to the degree to which jobs within the organization are standardized.
A. Formalization
B. Decentralization
C. Departmentalization
D. Span of control
5) The conflict-handling intention of accommodating is ________.
A. assertive and uncooperative
B. assertive and cooperative
C. unassertive and uncooperative
D. unassertive and cooperative
Answers:
C 2. B 3. A 4. A 5. D