Course description:
This self-study course examines fundamental management concepts and managerial responsibilities in both formal and informal organizational structures by providing students with a foundation of management principles. Major topics include: planning, organizing, directing, controlling, and staffing.
Course structure:
Course Syllabus
End of Course Review (approx. 140 slides)
Practice Questions with Answers
BUS-101 Crash Course Video
Exam:
41 questions
35 multiple choice
6 open-ended questions
2 hours to complete
Closed book
Sample questions:
1) Doug’s company is using mathematical models to build products that will sell well. It
also is using technology to predict the behavior of customers. Doug’s company is
engaging in which approach to management?
A. Operational
B. Quantitative
C. Management science
D. Analytical
2) In the case of Exxon-Mobil, a major oil company centered in the United States, which of
the following factors would be part of its calculus in dealing with its political-legal environment?
A. The political stability in the countries in which it drills
B. The requirements of the United States Environmental Protection Agency
C. The sentiments of the people and companies with which it works
D. All of the above
3) A plant manager notices that employee morale has decreased significantly in the last six
months. He sits down to determine several ways in which employee morale could be
improved. He throws around ideas such as increasing wages, increasing benefits and firing
people who show poor morale on the job. This stage of the decision-making process is
known as…
A. Defining the decision situation
B. Identifying alternatives
C. Evaluating alternatives
D. Evaluating the results of a potential solution
4) A supervisor does manual inspections of an assembly line every day at 2:00 PM. This is an
example of reinforcement at a…
A. Variable interval
B. Fixed interval
C Positive reinforcement
D. Avoidance reinforcement
5) John decides that his workplace would benefit from a variety of programs that try to
increase interaction amongst his employees, intergroup competition among various groups
that work under him, a favorable evaluation procedure that allows people to become
rewarded for good work and agreement amongst his workers on goals for his group. The
common thread that underlies John’s projects is that he is trying to increase what for his
group?
A. Incentives
B. Conflict
C. Cohesiveness
D. All of the above
Answers:
B 2. D 3. B 4. B 5. C
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