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ComfortBuild.in is the website of and is powered by Comfort Build Private Limited which is a company incorporated under the Indian Companies Act.
When we say “ComfortBuild.in”, "Comfort Build", or ”we/us/our” it indicates the operations of Comfort Build Private Limited, i.e., the parent company along with its subsidiaries, affiliates, and other related entities.
Our services are available on our website www.comfortbuild.in ("Website" or "Site"). Your privacy is the most important thing for us. This Privacy Policy ("Policy") is a legal statement that explains how we obtain, use, keep and protect your personal information.
If you are a user of ComfortBuild.in, you are consenting to the practices outlined in this document. In the case where you do not consent to our Policy, we implore you not to use the Website.
What this Policy Covers
This Privacy Policy details the methods by which ComfortBuild.in gathers your information, both personal and impersonal, uses, keeps, safeguards, and shares it when you visit or make use of the website. It is a description of:
- [ ] The data that we gather from you
- [ ] The manner and purpose of using that data
- [ ] We may disclose the information to whom and under which circumstances
- [ ] The ways in which we maintain your data safe and secure
- [ ] Your rights and options in relation to your personal data
- [ ] Privacy related conflicts will be resolved by the manner described in this Policy.
Essentially, the Policy is an instrument that shows what happens with your information when you engage with ComfortBuild.in and how we guarantee your privacy and data security.
Information We Collect – Personal/Profile Information
When you sign up or use the services of ComfortBuild.in, we take note of the basic details about you. The information includes your name, email address, phone number, mailing address, password, your preferences and interests, and if you have any specific project or service requirements, you tell us. We also collect payment-related information necessary for a successful transaction; nevertheless, ComfortBuild.in does not keep the very detailed parts of a credit or debit card, such as card numbers, CVV, or expiry dates.
Moreover, if you engage in any surveys, promotions, or contests, provide feedback, or fill in any forms on the website, we may collect more information about you. You have an option to remove your account whenever you want; however, some pieces of information may still be kept with us in a secure way as per the requirements of the law and regulations of business.
Automatically Collected / Anonymous Information
If you visit or engage with the website, ComfortBuild.in may collect non-personal information that is automatically generated and is related to your browsing activity. Such information may include your IP address, the type of device and browser you are using, the pages you come from, your website usage, and traffic patterns and also cookies that are stored on your device. All the data is collected to enable us to analyse the site performance, improve functionality, and enhance your user experience. The information is not aimed at personally identifying you and are strictly used for analytical and service improvement purposes. Besides that, ComfortBuild.in does not deliberately collect information from children under 18 years of age, and our services are only for adults.
How We Use Your Information
ComfortBuild.in can deliver a stress-free and tailor-mined experience to you only if you give accurate data or information. Your data is used to create and manage your account, carry out the payment of orders and service requests, provide customer support to you when you need it and in a timely manner. To keep you updated about your account or services, we can communicate with you through email, SMS, or phone. We could also be sending such informative, promotional, and marketing materials as newsletters, offers, and mails which you might find interesting if you have opted-in for that.
Information Sharing
At ComfortBuild.in, we highly value your privacy, and we do not share or sell your personal information to third parties. We only share the information when it is necessary to provide the services, for instance, to trusted partners and service providers who help in delivering the products or services you have requested. Sharing may also be done if it is necessary to conform to legal obligations such as subpoenas, regulatory notices, or court orders and to protect the safety, rights, or property of the users and the platform. In the case of a business restructuring, merger, or acquisition, users will be notified if their personal information is included in the transferred asset. All partners who have access to customer data are committed to maintaining customer confidentiality and have taken security measures to protect customer data.
Information Security
ComfortBuild.in uses security procedures that comply with industry standards in order to protect your personal information from unauthorized access, change, disclosure, or destruction. Among these provisions are security measures within the company, limited access to customer information, and a mixture of technological and physical protections. We make every reasonable effort to protect your information; however, no online platform can provide absolute security by its very nature of internet transmission.
Any content or personal information that you decide to share publicly on the site, for example, uploaded pictures or posts, may be available and accessible to people other than us. Therefore, users are recommended to show only that information which they are comfortable sharing publicly.
Your Rights and Choices
You are the master of the personal information that is kept in your account at ComfortBuild.in. At any time, you are able to inspect, change, or correct your information via the website's My Account area. In addition, you are allowed to change your communication preference, for instance, you can decide not to receive promotional and marketing messages. Account removal can be requested if you want to stop using the platform; nevertheless, some transactional or legal communications may be still sent to you. If at any time we want to use your data for some other business purposes, we will notify you and offer you the option to decline.
Dispute Resolution
If a disagreement about this Privacy Policy or the way personal information is handled by ComfortBuild.in should arise, the laws of India will be applicable for the resolution of such dispute. It shall be settled by compulsory and secret arbitration to be held in Bengaluru, India, in accordance with the Indian Arbitration and Conciliation Act, 1996.
The arbitrator’s decision shall be final and binding upon both parties.
Feedback or Questions
If you have any questions, concerns, or feedback about this Privacy Policy, please feel free to get in touch with us directly. You can send us an email at hello@comfortbuild.in or help@comfortbuild.in, and we promise to do our best to reply to you promptly and sort out your issues with great honesty and openness.
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