Catalog of KPIs for business models
Catalog of KPIs for business models
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Catalog: Full overview
In Table 1, we present the catalog of Key Performance Indicators (KPIs) for business models. The catalog consists of 215 KPIs, structured by four business model pillars and 12 business model dimensions. For each KPI, we also indicate how it can be operationalized and which publications mention or use them.
The catalog view can be extended, filtered, and searched by clicking on the table below.
References
Afuah, A., & Tucci, C. L. (2003). Internet business models and strategies: Text and cases (Vol. 2, p. 384). New York: McGraw-Hill.
Augenstein, D., & Fleig, C. (2018). Towards increased business model comprehension–principles for an advanced business model tool. In European Conference on Information Systems (ECIS).
Batocchio, A., Ferraz Minatogawa, V. L., & Anholon, R. (2017). Proposal for a method for business model performance assessment: toward an experimentation tool for business model innovation. Journal of technology management & innovation, 12(1), 61-70.
Bouwman, H., & Ham, E. (2003). Designing metrics for business models describing Mobile services delivered by networked organizations. In 16th Bled Electronic Commerce Conference eTransformation.
Bouwman, H., & Ham, E. V. D. (2004). Business models and e-metrics, a state of the art. In: Preissl B, Bouwman H, Steinfield C (eds) E-Life after the Dot.com bust. Physica Verlag, Berlin, pp 83–100.
Di Valentin, C., Emrich, A., Werth, D., & Loos, P. (2012). Conceiving adaptability for business models: a literature-based approach. In CONF-IRM.
Di Valentin, C., Werthe, D., Loos, P., & Weiblen, T. (2012). Quantifying the quality of business models. In Proceedings of the 5th international conference in human-oriented and personalized mechanisms, technologies and services.
Díaz-Díaz, R., Muñoz, L., & Pérez-González, D. (2017). The business model evaluation tool for smart cities: Application to SmartSantander use cases. Energies, 10(3), 262.
Dubosson‐Torbay, M., Osterwalder, A., & Pigneur, Y. (2002). E‐business model design, classification, and measurements. Thunderbird International Business Review, 44(1), 5-23.
Gilsing, R., Wilbik, A., Grefen, P., Turetken, O., Ozkan, B., Adali, O. E., & Berkers, F. (2021). Defining business model key performance indicators using intentional linguistic summaries. Software and Systems Modeling, 20(4), 965-996.
Heikkilä, J., Tyrväinen, P., & Heikkilä, M. (2010). Designing for performance-a technique for business model estimation. Proceedings of EBRF.
Heikkilä, M., Bouwman, H., Heikkilä, J., Solaimani, S., & Janssen, W. (2016). Business model metrics: an open repository. Information Systems and e-Business Management, 14(2), 337-366.
Heikkilä, M., Solaimani, S., Soudunsaari, A., Hakanen, M., Kuivaniemi, L., & Suoranta, M. (2014). Performance estimation of networked business models: case study on a Finnish eHealth Service Project. Journal of Business Models (2014), 2(1), 71-88.
Johnson, M. W., Christensen, C. M., & Kagermann, H. (2008). Reinventing your business model. Harvard business review, 86(12), 57-68.
Kastalli, I. V., Van Looy, B., & Neely, A. (2013). Steering manufacturing firms towards service business model innovation. California management review, 56(1), 100-123.
Khoshalhan, F., & Kaldi, A. (2007). Skills brokerage performance measurement through BSC. In 2007 10th international conference on computer and information technology (pp. 1-5). IEEE.
Kijl, B., & Boersma, D. (2010). Developing a business model engineering & experimentation tool–the quest for scalable ‘lollapalooza confluence patterns’. In AMCIS.
Kostin, K. B., Steinbiß, K., & Petrinovic, O. (2021). Determining the KPIs of the German engineering industry based on the evaluation of contemporary business models. Strategic Management, 26(3), 3-36.
Kriegel, J., Auinger, K., Reckwitz, L., Schmitt-Rüth, S., Weissenberger, S., & Tuttle-Weidinger, L. (2016). AAL Service Performance Measurement Cube-Key Criteria for AAL New Service Development. Studies in health technology and informatics, 223, 132-141.
Lüdeke-Freund, F., Freudenreich, B., Schaltegger, S., Saviuc, I., & Stock, M. (2017). Sustainability-oriented business model assessment—A conceptual foundation. In Analytics, innovation, and excellence-driven enterprise sustainability (pp. 169-206). Palgrave Macmillan, New York.
Minatogawa, V. L. F., Franco, M. M. V., Rampasso, I. S., Anholon, R., Quadros, R., Durán, O., & Batocchio, A. (2019). Operationalizing business model innovation through big data analytics for sustainable organizations. Sustainability, 12(1), 277.
Montemari, M., Chiucchi, M. S., & Nielsen, C. (2019). Designing Performance Measurement Systems Using Business Models. Journal of Business Models, 7(5), 48-69.
Mourtzis, D., Papatheodorou, A. M., & Fotia, S. (2018). Development of a key performance indicator assessment methodology and software tool for product-service system evaluation and decision-making support. Journal of Computing and Information Science in Engineering, 18(4).
Nielsen, C., Lund, M., & Thomsen, P. (2017). Killing the balanced scorecard to improve internal disclosure. Journal of Intellectual Capital. 18(1), 45-62.
Palanisamy, R. (2001). Evolving internet business model for electronic commerce using flexible systems methodology. Global Journal of Flexible Systems Management, 2(3), 1-12.
Rodríguez-Rodríguez, R., Alfaro-Saiz, J. J., & Verdecho, M. J. (2015). A Performance-Based Scenario Methodology to Assess Collaborative Networks Business Model Dynamicity. In Working Conference on Virtual Enterprises (pp. 511-517). Springer, Cham.
Schaffer, N., Engert, M., Leontjevs, G., & Krcmar, H. (2020). A Tool to Model and Simulate Dynamic Business Models. In Bled eConference (p. 27).
Stalmachova, K., Chinoracky, R., & Strenitzerova, M. (2022). Changes in Business Models Caused by Digital Transformation and the COVID-19 Pandemic and Possibilities of Their Measurement—Case Study. Sustainability, 14(1), 127.
Udo, Y., & Ishino, Y. (2021). Two-Stage Lean Startup Model for Subscription Business. In Agents and Multi-Agent Systems: Technologies and Applications 2021 (pp. 217-229). Springer, Singapore.
Wirtz, B.W. (2020), Business Model Management: Design-Process-Instruments, Springer Nature.
Yu, C. C. (2014). Developing value-centric business models for mobile government. In International Conference on Electronic Government (pp. 325-336). Springer, Berlin, Heidelberg.
Yu, C. C. (2006). A Hybrid Modeling Approach for Strategy Optimization of E-business Values. In Bled Conference.
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