Castle Car Wash

Contact Castle Car Wash

Selah • Zillah • Grandview • Prosser   

Call or text: (509) 769-3233

Ephrata • Quincy •  Mattawa   

Call or text: (509) 584-4998

Text Support Opt-In: 

Need help? Text HELP to the Castle Car Wash support number for your location.

If you would like to receive customer care text message communications from Castle Company of Washington llc (doing business as Castle Car Wash), from (509) 769-3233 or (509) 584-4998, you can sign up by texting 'HELP' to (509) 769-3233 or (509) 584-4998.

Message frequency varies and may include responses to messages you send us, as well as information relevant to your relationship with us. Message and data rates may apply. You can opt-out of messaging at any time by replying STOP. For assistance, reply HELP.

Our combined Privacy Policy and messaging terms and conditions are available at https://sites.google.com/view/castlecarwash. 

Data Sharing

• Customer data is not shared with 3rd parties for promotional or marketing purposes.

• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Messaging Program Terms and Conditions

1. The messaging program consists of general customer care messaging to answer questions and provide support to customers. Customers initiate SMS contact when they need assistance at a Castle Car Wash location.  Messages are limited to customer service, and technical support and are not used for marketing or promotional purposes.  Messages will be sent from (509) 769-3233, (509) 584-4998.

2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at gtocarwash@aol.com.

4. Carriers are not liable for delayed or undelivered messages.

5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6. If you have any questions regarding privacy, please read our privacy policy details contained in the rest of this page or contact us at gtocarwash@aol.com