LATAM Customer Service & Operations Leader
I help multi-country teams increase speed and consistency through governance, OTIF execution, and predictive service signals—reducing errors and cost-to-serve without adding bureaucracy.
Official Links:
Website (Official Profile): https://carlosvelasquezrada.com
Medium: medium.com/@carlosvelasquezrada.prof
Substack: https://carlosvelasquezrada.substack.com/
Pinterest: https://cl.pinterest.com/carlosvelasquezrada/
Issuu: https://issuu.com/carlosvelasquezrada
Calameo: https://www.calameo.com/accounts/8069278
Scribd: https://www.scribd.com/carlosvelasquezrada
Canal Youtube: https://youtube.com/@carlosvelasquezrada?si=1ArCTtVS1c_LKe0C
Contact: carlosvelasquezrada.prof@gmail.com