Privacy Policy for CareXpert Partner

Last Updated: 01 November 2025

CareXpert Partner (“we”, “our”, or “us”) operates the CareXpert Partner mobile application (the “App”). This Privacy Policy explains how we collect, use, and protect your information when you register as a service Partner and use our App. By installing or using the App, you agree to the practices described below.

1. Information We Collect

We may collect the following information to enable professional caregiving service features:

a. Personal Information Provided by You

• Name
  
  

• Email address
  
  

• Phone number
  
  

• Profile photo
  
  

• Skills, qualifications, certifications
  
  

• Availability and service details
  
  

• Payment-related information (if applicable)
  
  

b. Device & Usage Data

• Device information (model, OS, unique identifiers)
  
  

• IP address, app activity logs
  
  

• Crash reports and performance analytics
  
  

c. Location Data

• Approximate or precise location (only when permission is granted)
  Used to match you with clients near your area.
  
  

d. Media & File Permissions

• Camera: to upload profile/verification documents
  
  

• Storage: to upload/ download files related to services
  
  

We do not collect any data without your consent.

2. How We Use Your Information

We use the collected information for:

• Creating & maintaining your professional profile
  
  

• Connecting you with clients who request services
  
  

• Identity and qualification verification
  
  

• Communication and notifications
  
  

• Ensuring safety and security for users
  
  

• Analytics to improve app performance
  
  

• Processing payments (if enabled)
  
  

3. Sharing of Information

We do not sell or rent your data.
We may share your information only:

• With users seeking services (limited profile information)
  
  

• With verification and payment processing partners
  
  

• With legal authorities when required by law
  
  

• To prevent fraud, abuse, or security risks
  
  

4. Data Security

We follow industry-standard security practices to safeguard your personal information.
However, no digital service can guarantee 100% security.

5. Data Retention

We retain your information as long as:

• Your account remains active, or
  
  

• Required for legal or business purposes
  You can request deletion anytime.
  
  

6. Your Rights

You may:

• Access and update your profile information
  
  

• Disable permissions from device settings
  
  

• Request account and data deletion
  
  

• Withdraw consent at any time
  
  

For requests, contact us at:
📧 fastpeoplecare@gmail.com 

7. Children’s Privacy

The app is intended for adults and verified service partners only.
We do not knowingly collect data from users under 18 years old.

8. Third-Party Services

The App may use third-party services such as:

• Google Play Services
  
  

• Firebase Analytics
  
  

• Crash reporting tools
  
  

• Payment gateways (if applicable)
  
  

These services have their own privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Continued use of the App after updates means you accept the revised policy.

10. Contact Us

For questions or concerns about this Privacy Policy:

Company Name: Fast People Care
Email: fastpeoplecare@gmail.com
Address: Dhaka, Bangladesh