Privacy Policy for CareXpert

Last Updated: 01 November 2025

CareXpert (“we”, “our”, or “us”) operates the CareXpert mobile application (the “App”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our App. By installing and using CareXpert, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information to provide a better experience:

a. Personal Information (Provided by User)

• Name
  
  

• Email address
  
  

• Phone number
  
  

• Profile information
  
  

b. Device and App Usage Information

• Device model, operating system, unique IDs
  
  

• Log data such as IP address, app usage, pages visited, crash reports
  
  

c. Optional Permissions

• Camera (for uploading images — only with user action)
  
  

• Storage (for saving and uploading files)
  
  

• Location (if required for specific features — only with permission)
  
  

We do not collect information without your knowledge or consent.

2. How We Use Your Information

We use collected information to:

• Provide and improve app functionality
  
  

• Communicate with users regarding support and updates
  
  

• Personalize user experience
  
  

• Detect and fix technical issues
  
  

• Ensure security and prevent fraud
  
  

3. Third-Party Services

We may use trusted third-party tools such as:

• Google Analytics / Firebase
  
  

• Crash reporting services
  
  

• Payment gateways (if applicable)
  
  

These services may collect information as per their own privacy policies.

4. Data Sharing

We do not sell or rent your personal data.
We may share information only:

• With your consent
  
  

• To comply with legal obligations
  
  

• To support app features via third-party service providers
  
  

• To protect rights and security of users or our company
  
  

5. Data Security

We use industry-standard security practices to protect your data.
However, please understand that no electronic transmission or storage is 100% secure.

6. Children’s Privacy

CareXpert does not knowingly collect personal data from children under 13.
If we find that such data has been collected, we will delete it immediately.

7. User Rights

You can:

• Access and update your profile information
  
  

• Request deletion of your data
  
  

• Withdraw permissions anytime via device settings
  
  

To request data deletion or for any privacy concerns, contact us at: fastpeoplecare@gmail.com

8. Changes to This Policy

We may update this Privacy Policy from time to time.
We encourage you to review it periodically. Continued use of the App indicates acceptance of updates.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Company Name: Fast People Care
Email: fastpeoplecare@gmail.com
Address: Dhaka, Bangladesh