I've been using my Canoscan 9950F for a long time to digitize my dad's negatives, slides, and prints, as well as some of my own. I've kept Photoshop Elements 8 on my computer because it has always recognized the scanner's TWAIN driver, whereas newer versions of Elements do not.

I recently starting using a different computer running Windows 11. Photoshop didn't show me the TWAIN option, so I used my Canon disk to install the TWAIN driver. However, I got a message saying the driver is not compatible with 64-bit operating systems. I remember getting this message with my previous computer, and at the time I just ignored it. That was successful, but this time ignoring the message didn't help. Elements 8 is not recognizing the scanner as far as I can tell.


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I have a CanoScan 9950F which is not now supported. Seeing a promotion which stated 'Don't send your 9950F to landfill' I investigated and discovered VueScan. Checking the scanners supported I found the CanoScan 9950F under the VueScan Canon list. The advert was a promotion offering 50% off the professional version so I went ahead with the purchase. Once installed I attempted to hook up the scanner which failed.

I then contacted Hamrick and was advised that the original Canon driver is required before VueScan can get to work. The original disc has long since been lost - does anyone out there either have a copy/a spare or unwanted disc/information as to where that driver can be located?

From an environmental and sustainability point of view the decision by Canon not to support such a first-class product, effectively forcing further addition to landfill, is disappointing. Surely setting a youngster fresh to Canon employment the task of updating the software to Windows 11 compatibility would be a worthwhile exercise, generating goodwill among customers and enhancing their environmental credentials. Planned or forced obsolescence does not fit well with protection of the environment.

I tried the free version of VueScan. The program recognized my scanner, but said the scanner needed a driver. I emailed Hamrick and was advised by him to install the driver for Windows Vista or later. I think I downloaded the Win7 driver. When I tried again to run VueScan, this time it didn't recognize the 9950F. I plan to pursue this further after Christmas. 

YarmLad, I hope you'll try downloading one of the drivers offered by Canon--perhaps the one for Windows Vista?--and report back. Good luck!

I had the same problem. It appears that once you've installed VueScan, Windows won't accept the Canon Windows Vista driver. Once I uninstalled VueScan and deleted the scanner, I was able to run the driver install program (9950FVST6410324a_64EN.exe). After that, installing VueScan went smoothly and the scanner was recognized immediately. The scanner is working fine with VueScan except for 4800 dpi scans of 35 mm slides. It scans them fine at 2400 dpi but if I change to 4800, the scanner locks up after it hits about 6%.

Although officially the Canon CanoScan LiDE 100 scanner is notsupported on Windows 10 or on Windows 11, I have found that itis fully functional. This article describes the versions ofWindows I have tested the scanner with along with anyobservations.

I have tested the below process using a fresh installation ofWindows 11 Pro (21H2) on a Surface Pro 6. These steps also workfor the CanoScan LiDE 220, something which is supported inWindows 11 but again, no automatic driver installation.

I recently picked up another Surface Pro 2 from eBay and thoughtI would test the scanner on this with a fresh install ofWindows. I installed 21H1 and plugged the scanner in but notedthat it did not initialise and checking Device Manager showedthe device was detected, but no driver was installed. Thefollowing steps let me use the scanner again

After a few minutes your scanner should whirr into life. Itested using paint.net and had no trouble scanning animage. So although it is not as easy as it used to be, thankyou Microsoft for introducing such an unnecessary step, it isstill usable on the latest versions.

The drivers page for the Canon CanoScan LiDE 100 scannerstates that the scanner is not supported in Windows 10 (either32 or 64 bit). As far as Canon is concerned, it is officiallysupported from Windows 2000 to Windows 8.1, and also on OS X10.5 - 10.10. Despite this, it works fine on Windows 10.

Even though no drivers are available to download, I recentlyplugged one of these scanners into my Windows 10 x64 desktop(version 1809). To my surprise, Windows Update kicked in anddownload a set of drivers and then the scanner was partiallyoperational.

What do I mean by partial? I was able to scan using the WindowsImage Acquisition framework (WIA) from several applications.However, none of the buttons on the front of the scanner areoperational - when viewing the properties of the device theproperties page states that no applications are registered thatcan use the buttons. For me, this isn't a problem as I generallyonly scan pictures and so far haven't needed any OCR facilities.

I'm posting this as I wasn't actually expecting the scanner towork. This is the second flatbed scanner I've bought over thelong years, the first one was in the Windows 9x era (also aCanon) and, if memory serves, the scanner simply didn't workwith Windows NT and so once I'd moved onto Windows 2000 it wasan unusable brick.

I bought this scanner second hand from eBay and based on Canon'swebsite and my personal experience of that previous scanner, Iassumed that it wouldn't work with my Windows 10 machines. Whilewaiting for it to be delivered I dug out an old and frankly notvery good netbook and stuck Windows 7 on it. While the scannerworked absolutely fine with this, I decided that I wanted towrite a quick tool for performing chain scanning with as fewuser actions as possible. Given that trying to do real work withthat netbook is not feasible, I plugged the scanner into mydesktop in the slim hope it would work so I could develop mytool. Happily for me, it did!

The founder of Cyotek, Richard enjoys creating new blog content for the site. Much more though, he likes to develop programs, and can often found writing reams of code. A long term gamer, he has aspirations in one day creating an epic video game. Until that time, he is mostly content with adding new bugs to WebCopy and the other Cyotek products.

Yes, the scanner works with Windows 10 (at least on the two versions that I have personally tested with (64bit versions of 1809 and 1903 (there was an error in the blog article which originally said 1703)), with the caveat that the hardware buttons on the scanner do not seem to work. Over the last two months I've scanned just a touch under 2000 items using Windows 10 on a Surface Pro 2. Any application that uses the WIA method (which I believe is most applications these days) should work absolutely fine, I'm not so sure about older applications that only support TWAIN.

Thanks for the question. In my case the answer is simple - I didn't manually install a driver. I just plugged the scanner in and Windows itself took care of installing an appropriate driver via Windows update. So my suggestion would be to plug the scanner into your laptop via USB and give it a few minutes for the driver to automatically install, at which point you should be good to go.

As an addition, I am currently running Windows 10 version 1909 and it is no problem to get the Canoscan Lide 100 to work as ever in Windows 7. When plugging in the scanner Windows 10 automatically installs a perfectly working driver. On the software page of Canon just ignore the statement that Windows 10 is not supported (which might be true, but nevertheless it is working fine) and choose Windows 8.1 64-bit in the OS dropdown selection list. Then download MP Navigator EX and install. It installs properly and it works no different than it did using Windows 7. Even the buttons on the front of the scanner are working as intended.

Thank you for taking the time to comment! I don't usually bother installing extra software, but as Canon doesn't have as much bloat as HP I gave it a test and can confirm that MP Navigator EX works perfectly fine on Windows 10 version 1909. I'll update the article accordingly when I've done some more testing.

Hi, I love old faithful machines!I recently updated my 12 years old laptop from win7 to win10, but this week I had to use my old canoscan lide 100 scanner. First, just as you wrote, I faced the problem that the scanner is not supported anymore by Canon.But following the tips, I downloaded the win8.1 32 bit driver plus the relevant MP Navigator EX 2.05 (win8.1, 32 bit version) and I can confirm the scanner works well.Windows built number: 19042.631 or 20H2

Just an update. To get it working you can download drivers for windows 8.1 64bit, open exe with 7zip, extract folder Driver. Connect scanner, go to device manager, if you see exclamation mark next to CanoScan just right click > update driver > manually select location > install. It should all work :)

Thanks for the comment! I recently tested the scanner with a fresh install of 21H1 and found that Windows no longer automatically installed a driver. However, running Windows Update and then looking in Optional Updates listed the driver and installed perfectly fine. It isn't as convenient as "plug and play" as it used to be, but easier than your method (although I've used this method before for other hardware :) )

You are wrong.The windows 8.1 driver for the canon lide100 scanner does not work on windows 10 nor windows 11.It works briefly after first installation but locks up.When locked up, the scqanner can be reset only by restarting Windows 10.In windows 11, rstarting the computer is insufficient. Teh scanner can be reset by removing and reinstalling the driver each time the scanner locks-up.

Thanks for taking the time to comment. I can't vouch for Windows 11 as I haven't got it installed. However, I take issue with your "You are wrong" given I've been happily scanning on Windows 10 for the past two years. Each time I update this article it is because I have updated either my desktop computer or my Surface Pro to a newer version of Windows 10 and scanned content. 152ee80cbc

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