Travel plans can change unexpectedly, and the ability to reschedule a flight for free is a major concern for passengers across the United States. While some airlines offer free rescheduling under specific conditions, others impose fees based on the type of ticket, timing, and circumstances of the change. Understanding the rules, strategies, and rights as a passenger in the U.S. can help you avoid unnecessary expenses and ensure flexibility in your travel plans.
In this guide, we’ll cover everything U.S. travelers need to know about rescheduling flights for free, including airline-specific policies, government protections, exceptional circumstances, and practical tips to navigate the process.
Whether or not you can reschedule your flight for free in the U.S. depends on several key factors:
Airline Policies: Airlines operating in the U.S. have different rules regarding flight changes, with some offering flexible options for certain ticket types and others imposing strict limitations.
Fare Type:
Basic Economy fares often do not allow changes or charge hefty fees.
Flexible fares, premium economy, business, and first-class tickets typically include free changes as part of the fare.
Timing of the Change:
Many airlines in the U.S. provide a 24-hour risk-free cancellation window, allowing passengers to reschedule or cancel without penalty within 24 hours of booking.
Changes made closer to the departure date may incur fees unless the airline policy allows otherwise.
Reason for Change:
Airlines may waive fees in cases of medical emergencies, military orders, or weather disruptions.
COVID-19 Adjustments: During the pandemic, most airlines introduced flexible rescheduling policies that allowed passengers to change flights without penalties. While many of these policies have been phased out, some airlines still retain modified rules.
The U.S. Department of Transportation (DOT) has established specific rules that safeguard passengers and outline their rights regarding cancellations and changes:
Passengers booking flights to or from the U.S. at least 7 days before departure are entitled to cancel or reschedule their flight for free within 24 hours of booking.
This applies to all airlines operating in the U.S., regardless of fare type.
If an airline cancels your flight or makes significant schedule changes, you are entitled to:
A refund, even for non-refundable tickets.
A free rescheduling option, often to a flight of your choice.
While the DOT does not mandate airlines to waive rescheduling fees for voluntary changes, airlines are encouraged to offer flexibility during extraordinary circumstances such as severe weather or emergencies.
Here’s a detailed look at how major U.S. airlines handle flight rescheduling:
Free Rescheduling: No change fees for Main Cabin or higher fares. Basic Economy tickets are non-changeable unless exceptions apply.
Fare Difference: Passengers must pay the fare difference, if any.
Same-Day Changes: Available for a fee or free for elite AAdvantage members.
No Change Fees: Applies to Main Cabin and higher fares. Basic Economy tickets are excluded.
Flexible Booking: Changes must be made before the original flight's departure time.
Same-Day Changes: Allowed for a fee; free for Medallion members under specific conditions.
No Change Fees: Applies to Economy and premium cabin fares. Basic Economy tickets cannot be changed.
COVID-19 Policy: Some tickets purchased during specific periods may still qualify for free changes.
Same-Day Changes: Permitted for a fee.
Most Flexible Policy: No change fees for any ticket type, including Wanna Get Away fares.
Fare Difference: Passengers only pay the fare difference if the new flight is more expensive.
Blue, Blue Plus, and Blue Extra Fares: No change fees, but fare differences apply.
Basic Blue Fares: Changes not permitted.
Same-Day Changes: Allowed for a fee.
No Change Fees: Applies to Main, Premium, and First Class fares.
Saver Fares: Cannot be changed after the 24-hour booking window.
Same-Day Changes: Allowed for a fee.
Free Changes Limited: Fees apply unless the booking is within the 24-hour window or the "Flight Flex" add-on is purchased.
Flight Flex Add-On: Allows one free change.
Strict Policies: Change fees are standard unless you purchase the "Works" bundle, which includes one free change.
24-Hour Rule: Changes are free if made within 24 hours of booking.
If you want to reschedule your flight for free, follow these strategies to maximise your chances of avoiding fees:
Book flights at least 7 days in advance to qualify for the 24-hour risk-free cancellation and rescheduling period mandated by the DOT.
Reschedule within this window to avoid fees.
When booking, opt for fare types that explicitly allow free changes, such as fully refundable or flexible fares.
Airlines often run promotions or introduce temporary policies (e.g., during COVID-19) that allow free rescheduling.
Airlines may waive fees for reasons such as medical emergencies, jury duty, or military deployment. Always provide documentation to support your case.
The sooner you request a change, the better your chances of avoiding fees. Waiting until the day of departure may limit your options.
Airlines often waive fees for flights impacted by severe weather, allowing free changes or cancellations.
With proper documentation, such as a doctor’s note, airlines may allow free rescheduling for medical reasons.
Some airlines have extended flexibility for tickets purchased during specific periods. Check with your airline for ongoing COVID-19-related policies.
If your flight is cancelled, delayed, or significantly rescheduled, airlines must provide free alternatives or a refund.
Book Directly with Airlines:
Avoid third-party sites, as they may not honour airline policies or offer the same level of flexibility.
Join Loyalty Programmes:
Frequent flyer programmes often waive change fees for elite members or provide additional flexibility.
Travel Insurance:
Certain travel insurance policies cover change fees, allowing you to reschedule without additional costs.
Check Fare Classes:
Always read the fine print before booking to understand the rescheduling terms for your fare type.
Stay Updated:
Airlines frequently update their policies, especially during global events or emergencies.
Yes, as long as the flight is booked at least 7 days before departure, you can reschedule or cancel within 24 hours without incurring fees.
Even if the change fee is waived, you are responsible for paying any fare difference if the new ticket is more expensive.
Southwest Airlines stands out for its no-change-fee policy across all fare types. Delta, United, and Alaska Airlines also have flexible policies for non-basic fares.
You are entitled to a refund or free rescheduling to a new flight of your choice.
Most Basic Economy tickets cannot be rescheduled. However, some airlines offer exceptions during special circumstances or promotions.
Conclusion
In the U.S., whether you can reschedule your flight for free largely depends on the airline, fare type, and timing of your request. Government protections like the 24-hour rule offer a baseline of flexibility, while some airlines like Southwest provide unmatched options for free changes.
By understanding the policies of major U.S. airlines, acting promptly, and leveraging resources like loyalty programmes or travel insurance, you can navigate flight changes with minimal hassle. Always stay informed about the latest airline updates to ensure flexibility in your travel plans.