Privacy Policy
for Candy Burst Frenzy
Privacy Policy
for Candy Burst Frenzy
This Privacy Policy details how Candy Burst Frenzy (hereinafter referred to as "Candy Burst Frenzy," "we," "us," or "our") manages user data. By installing the App or utilizing our services, you acknowledge and agree to the terms outlined below. Protecting your privacy is a core commitment of Cave Gem Crush. This Policy explains the practices regarding the collection, storage, and use of your personal information when you interact with our Game.
We collect a range of game-related data, including but not limited to:
User interaction data (e.g., click counts, landing pages, page views)
Device and app status (e.g., launched applications, permission statuses, feature functionality)
Device specifications (e.g., number of installed apps, package names, brand, model, network conditions)
Identifiers (e.g., Firebase Device ID, SIM card country/region, system language)
Advertising cookies accessible to our partners
This data is exclusively shared with authorized third-party platforms: Firebase, Facebook Analytics, and our internal ECS statistics system.
To optimize your gaming experience, we gather information about your device and network connection, including:
Technical specifications (SDK/API version, platform type, timestamp, app ID and version)
Device identifiers (unique device ID, manufacturer, operating system version)
User context (language settings, region, time zone, network type such as Wi-Fi)
Advertising parameters (Google Play publication status, ad loading mechanisms, ad platform IDs)
We use Android ID to track in-app advertising activities, which is classified as personal data under applicable regulations.
We utilize your Android Advertising ID solely for delivering personalized advertisements and conducting analytics. This identifier does not contain sensitive information linked to your personal identity or permanent device attributes (e.g., no SSAID, MAC address, or IMEI).
When you access the Game online, we collect your network type (Wi-Fi or mobile data) and IP address to ensure a stable and reliable connection.
Our App integrates third-party SDKs that may collect the following information:
Device details: Device type, specifications, and country/region to customize user experiences
Fraud prevention data: Used to detect ad click fraud by monitoring suspicious activity patterns
Demographic insights: Derived from IP addresses to support targeted marketing efforts
Google Advertising ID: For ad personalization and campaign performance tracking
Cookies: Stored by advertisers to track ad preferences
Marketing analytics data: To optimize ad campaigns and enhance user engagement
Our third-party partners include monetization platforms (e.g., Google AdMob, Facebook Audience Network, IronSource) and analytics tools (e.g., Firebase, Facebook Analytics). For detailed information on their data practices, please refer to the "Third-Party Partners’ Privacy Policies" section below.
We process personal data in line with the objectives of this Privacy Policy, based on the following legal grounds:
Processing is necessary to fulfill our service agreements with you and to verify user identities, ensuring the seamless provision of our services.
Processing is required to adhere to applicable regulatory requirements (e.g., accounting regulations) or to disclose information to law enforcement authorities when legally mandated.
This includes maintaining user relationships, safeguarding the integrity of our services, and notifying users about relevant updates related to the Game.
We obtain your consent for specific actions, such as cookie settings or sharing data with third parties for advertising purposes. Please note that providing certain personal data may be a prerequisite for accessing the full range of features and services offered by the App.
Upon launching the Game, our internal systems automatically collect the data specified in this Policy. This collection process strictly complies with this Privacy Policy and all applicable laws, ensuring that data is collected lawfully while upholding your privacy rights at all times.
If you download the Game from a third-party platform (e.g., Google Play Store), we may obtain certain information from that platform, such as your app download history and device identifier. This collection is conducted in accordance with the platform’s privacy policies and legal requirements, and we handle such data strictly in line with the platform’s established guidelines.
We retain your information for the entire operational lifespan of the Application. Once the Application ceases operation, we will permanently delete your data—ensuring that we do not retain information for longer than necessary to protect your long-term privacy interests.
Your privacy and data security are our top priorities. We implement reasonable security safeguards and encryption protocols to protect your data against risks such as loss, theft, and unauthorized access. Our protection measures include:
Encryption: Securing data during both storage and transmission
Access Controls: Restricting access to personal information to authorized personnel only, with comprehensive access logging and auditing
System Security: Conducting regular inspections and vulnerability patches for our Game systems and servers to prevent threats such as hacking and malware, maintaining a secure environment for your personal data
You have the right to request a copy of the personal information we hold about you. We will provide this information free of charge, unless applicable laws permit us to charge a reasonable fee. Access may be restricted if it would infringe on the rights and freedoms of other individuals.
If you are unable to update your personal information directly through our services, you may request that we correct or update any inaccurate or outdated data in our records.
You may request the deletion of your personal data if:
The data is no longer necessary for the purposes for which it was collected, or
You object to the processing and we have no valid legal basis to continue retaining the data.
You may request that we restrict the processing of your personal data in the following circumstances:
You contest the accuracy of the data while we verify its correctness,
The processing is unlawful and you oppose the erasure of the data, or
We no longer need the data for processing purposes but you require it for the establishment, exercise, or defense of legal claims.
Restricted data will only be processed with your explicit consent or for the purpose of legal proceedings. We will notify you when the restriction on processing is lifted.
If we process your personal data based on your consent, you have the right to withdraw that consent at any time. Please note that the withdrawal of consent will not affect the lawfulness of processing conducted prior to the withdrawal, nor will it impact processing carried out by third parties based on the original consent.
When we share your data with third parties, we will inform those third parties of any requests you make to rectify, delete, or restrict the processing of your data—unless this is technically unfeasible. We will disclose the identities of relevant third parties upon your request.
You may object to the processing of your personal data where such processing is based on consent, the performance of a contract, or our legitimate interests. We may continue processing only if we have compelling legitimate grounds that override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims.
Where processing is based on a contract, your consent, or automated processing, you have the right to request that we provide your personal data in a structured, commonly used, and machine-readable format. You may also request that we transmit this data directly to another data controller, subject to applicable legal limitations.
You have the right to object to decisions that are based solely on automated processing (including profiling) and that produce legal effects concerning you or similarly significantly affect you, unless such decisions are exempted under applicable law.
If you believe that our processing of your personal data violates your privacy rights:
Contact us at u3168689861@gmail.com, and we will address your concerns promptly.
File a complaint with the data protection authority in your place of residence, place of work, or the jurisdiction where the alleged violation occurred.
Under the California Consumer Privacy Act (CCPA), residents of California are entitled to additional data protection rights, which are detailed below. If you are a California resident, you may exercise these rights; non-California residents should refer to the main provisions of this Privacy Policy.
You have the legal right to request information about the personal data we have collected from you in the past 12 months, including:
The categories of personal information we have collected.
The sources from which we obtained your personal data.
Specific details of the personal information collected.
Whether we collected your personal data for commercial or business purposes.
You may request that we delete your personal information, subject to the following exceptions where we may retain your data:
To provide the services you have specifically requested.
To correct errors in our systems.
To comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et seq.).
For public interest research (scientific, historical, or statistical) conducted in an ethical manner and in compliance with privacy laws.
To fulfill legal obligations or similar regulatory requirements.
We may retain personal data beyond the standard retention period if you provide your consent for such extended processing or if required by law or regulatory authorities.
Upon the discontinuation of the Game, we will delete all personal data from our systems.
We aim to respond to verified consumer requests within 45 days of receipt.
If additional time (up to 90 days) is needed to process your request, we will notify you in writing (via email, phone, or other electronic means) of the reason for the delay.
We do not charge a fee for processing valid requests. However, we may charge a reasonable fee if your request is excessive, repetitive, or unfounded. In such cases, we will provide you with a cost estimate and justification before proceeding with processing.
We will not discriminate against you for exercising your CCPA rights. This means we will not:
Deny you access to our services,
Charge you different prices or rates for our services, or
Provide you with a different level or quality of services.
Your exercise of CCPA rights will not result in any adverse treatment regarding the cost or quality of our services.
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.
Parents or guardians are encouraged to monitor their children’s online activities. If you believe a child under 13 has provided us with personal data without proper consent, please contact us immediately to request deletion.
For users aged 13 to 16, we require opt-in consent from a parent or guardian before processing their personal information.
Under EU data protection regulations (including the General Data Protection Regulation, GDPR) and UK data protection laws, residents of the European Union and the United Kingdom are entitled to the following rights:
You have the legal right to:
Confirm whether we are processing your personal data.
Request detailed information about the personal data we hold about you, including how it is used, stored, and shared. This right enables you to stay fully informed about the management of your data.
You may request that we correct any inaccurate or outdated personal data we hold about you. This ensures that your information remains up-to-date and reflects your current circumstances, preserving the accuracy of our records.
You can request the deletion of your personal data if:
It is no longer necessary for the purposes for which it was collected,
You withdraw your consent for processing, or
There are other legal grounds for erasure under applicable regulations.
We will promptly remove your data from our systems upon receiving a valid request for erasure.
You may demand that we pause the processing of your data if:
You contest the accuracy of the data while we verify its correctness
The processing is unlawful and you oppose the erasure of the data
We no longer need the data for processing purposes but you require it for the establishment, exercise, or defense of legal claims.
This right safeguards your data from unauthorized or unlawful processing.
We are obligated to provide you with a copy of your personal data in a structured, machine-readable format (e.g., JSON, CSV). This allows you to easily transfer or reuse your data across different services, giving you greater control over your personal information.
If you wish to exercise any of these rights, please contact us via email at u3168689861@gmail.com. We aim to respond to valid requests within one month. If you believe we have violated data protection laws, you may also file a complaint with your local data protection authority.
We recognize the critical importance of safeguarding children’s privacy and do not knowingly collect personal information from minors. We strongly encourage parents and guardians to monitor their children’s online activities. If you discover that a child has provided us with personal information without proper consent, please contact us immediately. Upon receiving such notification, we will take all reasonable steps to promptly delete such information from our systems and records.
We may update this Privacy Policy to reflect changes in our business practices or applicable legal requirements. Updated versions will be posted within the App or on its distribution platform, and we will notify you reasonably in advance where appropriate. We recommend that you review this Policy regularly. By continuing to use the Game after an update has been posted, you consent to the revised terms. If you disagree with the changes to the Policy, you may discontinue your use of the Game.
We provide links to the privacy policies of our third-party partners, which are independently managed by those partners. These links outline how third parties collect, use, and disclose user data. We advise you to review these third-party privacy policies carefully to make informed decisions about sharing your information. Specific links are as follows:
Vungle: https://vungle.com/privacy/
Max/Applovin: https://www.applovin.com/privacy/
Mintegral: https://www.mintegral.com/en/privacy
ironSource: https://www.is.com/privacy-policy/
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us via:
Email: u3168689861@gmail.com