Welcome to Canba Health Support.
Canba Health helps people affected by cancer organize appointments, medication reminders, medical reports, daily well-being entries, and their circle of care.
If you need assistance with the Canba Health app, contact us at:
Email: support@canbahealth.com
We aim to respond to support requests within 2–3 business days.
When contacting us, please describe the issue you are experiencing. For your privacy, do not include passwords, medical reports, medication details, or other sensitive health information in your email.
Contact us if you need assistance with:
Creating or accessing your account
Updating your account information
Medication reminders
Appointments and calendar features
Uploading or accessing medical reports
Managing your circle of care
Technical issues or unexpected app behavior
Account and Data Deletion
You can request deletion of your Canba Health account and associated personal data by:
Using the account deletion option available inside the Canba Health app; or
Sending an email to support@canbahealth.com with the subject line “Account Deletion Request.”
We may need to verify your identity before completing the request. After verification, we will process the request according to our Privacy Policy and applicable legal requirements.
Your privacy is important to us. Please review our Privacy Policy to understand how Canba Health collects, uses, stores, and protects information:
https://www.canbahealth.com/
Canba Health is intended solely for personal organization, tracking, and informational purposes.
Canba Health does not provide medical advice, diagnosis, treatment, emergency assistance, or medication dosage recommendations. It is not a substitute for professional healthcare services.
Always consult a qualified healthcare professional before making medical decisions or changing a medication or treatment plan.
If you are experiencing a medical emergency, contact your local emergency services immediately.
Frequently Asked Questions
Is Canba Health a medical service?
No. Canba Health is an organizational and informational tool. It does not replace a doctor or another qualified healthcare professional.
Can I use Canba Health during cancer treatment?
Canba Health can help you organize appointments, reminders, reports, daily entries, and your circle of care. Medical decisions should always be made with a qualified healthcare professional.
How can I report a technical problem?
Email support@canbahealth.com with a description of the issue, your device model, and your operating system version. Do not include sensitive health information.
How can I delete my account?
Use the account deletion option inside the app or email support@canbahealth.com with the subject line “Account Deletion Request.”
Canba Health, Inc.
Website: https://www.canbahealth.com/
Support email: support@canbahealth.com
© 2026 Canba Health, Inc. All rights reserved.