Phishing is a popular form of cybercrime because of how effective it is. Cybercriminals have been successful using emails, text messages, and direct messages on social media or in video games, to get people to respond with their personal information. The best defense is awareness and knowing what to look for.

Urgent call to action or threats - Be suspicious of emails and Teams messages that claim you must click, call, or open an attachment immediately. Often, they'll claim you have to act now to claim a reward or avoid a penalty. Creating a false sense of urgency is a common trick of phishing attacks and scams. They do that so that you won't think about it too much or consult with a trusted advisor who may warn you.


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First time, infrequent senders, or senders marked [External] - While it's not unusual to receive an email or Teams message from someone for the first time, especially if they are outside your organization, this can be a sign of phishing. Slow down and take extra care at these times. When you get an email or a Teams message from somebody you don't recognize, or that Outlook or Teams identifies as a new sender, take a moment to examine it extra carefully using some of the measures below.

Spelling and bad grammar - Professional companies and organizations usually have an editorial and writing staff to make sure customers get high-quality, professional content. If an email message has obvious spelling or grammatical errors, it might be a scam. These errors are sometimes the result of awkward translation from a foreign language, and sometimes they're deliberate in an attempt to evade filters that try to block these attacks.

Mismatched email domains - If the email claims to be from a reputable company, like Microsoft or your bank, but the email is being sent from another email domain like Gmail.com, or microsoftsupport.ru it's probably a scam. Also be watchful for very subtle misspellings of the legitimate domain name. Like micros0ft.com where the second "o" has been replaced by a 0, or rnicrosoft.com, where the "m" has been replaced by an "r" and a "n". These are common tricks of scammers.

Never click any links or attachments in suspicious emails or Teams messages. If you receive a suspicious message from an organization and worry the message could be legitimate, go to your web browser and open a new tab. Then go to the organization's website from your own saved favorite, or via a web search. Talk to them using official numbers or emails from their site. Call the organization using a phone number listed on the back of a membership card, printed on a bill or statement, or that you find on the organization's official website.

Microsoft 365 Outlook - With the suspicious message selected, choose Report message from the ribbon, and then select Phishing. This is the fastest way to report it and remove the message from your Inbox, and it will help us improve our filters so that you see fewer of these messages in the future. For more information see Use the Report Message add-in.

By default, email addresses in your Outlook contacts are considered safe senders by the Junk Email Filter, but you can change this setting. Email messages from safe senders are never moved to the Junk E-mail folder.

Spoof Intelligence from Microsoft 365 Advanced Threat Protection and Exchange Online Protection help prevent phishing messages from reaching your Outlook inbox. Outlook verifies that the sender is who they say they are and marks malicious messages as junk email. If the message is suspicious but isn't deemed malicious, the sender will be marked as unverified to notify the receiver that the sender may not be who they appear to be.

An invoice from an online retailer or supplier for a purchase or order that you did not make. The attachment appears to be a protected or locked document, and you need to enter your email address and password to open it.

Outlook shows indicators when the sender of a message is unverified, and either can't be identified through email authentication protocols or their identity is different from what you see in the From address.

Not every message that fails to authenticate is malicious. However, you should be careful about interacting with messages that don't authenticate if you don't recognize the sender. Or, if you recognize a sender that normally doesn't have a '?' in the sender image, but you suddenly start seeing it, that could be a sign the sender is being spoofed. You can learn more about Spoof Intelligence from Microsoft 365 Advanced Threat Protection and Exchange Online Protection in the Related topics below.

Use the Track and Log features of the HubSpot Sales Outlook desktop add-in to monitor and keep a record of your contacts' engagement with your emails. With the track feature enabled, you can receive real-time notifications when a contact opens your email. You can also choose to log the email to the contact's record in HubSpot to keep a record of all past communication for your team to reference.

This article covers tracking and logging emails with the HubSpot Sales Outlook desktop add-in. If you are using the Office 365 add-in, learn how to track and log emails with the Office 365 add-in in this guide: Track and log emails with the Office 365 add-in.

You can also see how your contacts are engaging with your tracked emails from the Chrome extension or from the Windows tray app. To access your activity feed from the Chrome extension, click the HubSpot sprocket icon sprocket in the upper-right corner of your Chrome browser. If you've installed HubSpot Sales for Windows, click the HubSpot sprocket icon sprocket in your Windows tray.

You can customize which associated records your emails are automatically logged to in your Outlook desktop add-in settings. If you are using marketing contacts, a new contact created by a logged email will be set as non-marketing.

Admins can configure how long messages are kept in quarantine before they're permanently deleted in anti-spam policies. Messages that have expired from quarantine are unrecoverable. For more information, see Configure anti-spam policies in EOP.

A quarantine policy can allow you to release a message or request the release of a message, but both options aren't available for the same message. A quarantine policy can also prevent you from releasing or requesting the release of quarantined messages.

The organization can still receive mail from the blocked sender. Messages from the sender are delivered to user Junk Email folders or to quarantine. To delete messages from the sender upon arrival, an admin can use mail flow rules (also known as transport rules) to Block the message.

Expecting an important mail message from a particular sender? Identify it as soon as it comes in by displaying it in a distinctive color. You can make use of Conditional Formatting to easily filter & identify email messages.

The ability to unsend an email can potentially be life-changing if you protect yourself from sending the wrong message to the wrong person. Unfortunately, most email clients do not include this feature for all email service providers natively. Spike is the best email client for unsending email messages across Google Workspace, Outlook email, Yahoo, iCloud, etc. Spike supports it as an account so that the unsend email functionality will work perfectly. Download Spike today!

I am also looking for a way to synchronise the task list from Outlook with Monday. Many of my tasks also start with an email. I turn this email into a task so that I can see it in the task list in Outlook. However, my colleagues at work and my superiors do not see this. Therefore, I have to add many tasks to Monday. When these are completed in Outlook, the tasks must also be manually marked as completed and dated in Monday.

This is a useful approach when you only have a handful of folders and few nested folders. You'll select each folder by clicking on it once to highlight the name. Then look in the lower left corner of your Outlook window and note the number of total Items (emails) that appear in each folder. Total the numbers, and you're done and ready to delete some ROT.

You can quickly measure data size in your account in KB using the properties of your total email account. This is useful if you'd like to measure the overall data size, but will not yield number of emails. This technique may help you to choose which folders to tackle first when you're cleaning out ROT.

Wait for the search folder to populate. Go get a cup of coffee, but leave Outlook open and untouched for at least 5 minutes. Wait time will depend on the number of emails in your account. You'll know the search is complete when the number of Items in the lower left corner stops ticking up.

In our example, the number next to the search folder is showing only the number of unread emails, while the number of Items in the bottom of our window shows the total number of emails. If you would like the number to the right of the search folder to display the total number of emails (your total email count), you can right-click on your search folder, click Properties, select the radio button for Show total number of items, and click OK. These numbers will match when your new search folder is selected.

Starting May 10, 2023, every email communication to BYU students from a BYU entity must be sent to the student's BYU-provided email. This change is to help BYU align with security best practices and federal regulations (FERPA).


Below are the steps for the very basic settings you can do with Outlook 2016 for Mac: If you want to stop receiving email from someone, you can add his or her email address to your blocked senders list. Outlook automatically moves any new mail that you receive from this person to the Junk email folder. When you want to receive mail from this person again, you can remove his or her email address or domain from your blocked senders list. 17dc91bb1f

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