Job description


Job Role

We’re looking for positive, compassionate and determined people that enjoy making a real difference to the lives of the residents

Cambridge Pringle Group (CPG) is a charity offering specialist housing based in Cambridge with properties in Haverhill, Ely, Mildenhall, Cambridge City and South Cambridgeshire.

We are a small organisation with 10 full-time employees, we are fairly unique in the way we are funded and how we deliver our services.

Based in Cambridge,

You must have a driver's licence and access to a vehicle.

Hours 37.5 Per week.

Hrs within 08.30 to 20.00 Mon to Sunday (mainly within 9-5 Mon to Friday )

We are able to provide flexible working (within service requirements)

Salary: Starting from £13.50 rising to £14.00 after completion of probation period.

Option to be part of On-Call rota at £210 Per week (£40 turn out fee) other operating locations are Cambridge, Ely,Haverhill and Mildenhall.

Job Role

The Housing Support Officer plays an important role in providing support for our residents. Tasks will include,

Oversee application and housing of new residents.Property inspections in line with CPG policy.Repairs investigation and reporting,Ensure rents and benefits are in place and are paid accordingly.Issuing Warnings, notices and enforcement including evictions.Provide additional support, assistance or advice to CPG residents.Advocacy of residents.Regular liaising with all relevant agencies, both statutory and voluntary, on the residents behalf or the charity.To undertake any other duties commensurate with the post.

Required Skills/Knowledge

Good Interpersonal skills, be able to communicate clearly

Able to uphold professional boundaries

Honesty, respect, reliability and non judgemental approach, combined with the ability to deal with challenging behaviour in a non-confrontational way are all essential

Knowlide of 

Universal Credit, Housing Benefit and Benefit Systems,Mental Health,Learning Disability

Qualifications / Experience.

Experience ideally 1 year and above, however many previous employment roles and skills are transferable.

Personal Qualities.

Sense of humour / can-do approach.

Must be able to work on their own and as part of a team.

Flexible to approach. Reflective practitioner. Assertiveness. Manage change well (happens a lot) A personal and professional development attitude.

CPG Offer

Pension scheme matched by the organisation up to 9%

24 days annual leave pro-rata (plus bank holidays)

Option to buy back two weeks extra leave.

Welbeing fund £300 for gym / unexpected bills etc

Free Parking,


We are recruiting on an open basis, applicants will be considered against the requirements of the position. Applications will be accepted until the post has been filled.

Start Date ASAP

We accept applications from ex-residents once they have left our service for two years.

Job Types: Permanent, Part-time, Full-time, casual (bank)