P.I.E

Transforming CPG into a Psychologically Informed Environment

“5 Principles of PIE”

Psychological Framework

  • To create PIE environment is to provide an atmosphere of respect, value and hope, and uses processes and tools to deliver an holistic way of working to every individuals lifestyle.
  • Positive words, motivation and solution focused methods are used to encourage residents to change their thinking and habits to create a healthier lifestyle and promote change.
  • A service that takes into account the psychological makeup; the thinking, emotions, personalities and past experience of its service users in the way that it operates.

Physical Environment

  • Physical spaces are kept clean and tidy at all times and posters to be kept to an absolute minimum. All information displayed must send out a positive message; tell people what is available to them/what they can do rather than what they aren’t allowed to do.
  • Ensure all properties have a calming and welcoming feel, creating a sense of respect and value.
  • Physical environments can significantly contribute to how people feel (therefore how they respond/behave) feelings of safety v’s fear, respect v’s worthlessness & hope v’s hopelessness.

Staff training / Support and Reflective Practice

  • Teams create a safe, compassionate and nurturing environment for staff and residents, where reflection, honesty and learning are promoted and welcomed.
  • All staff to demonstrate clean language (ie language not loaded with personal opinion, thoughts or judgement).
  • To help staff better understand challenging behaviours and what causes them, and therefore be better equipped and able to work proactively and in a creative ways to support residents identify what needs to be changed.

Managing Relationships

  • The main principle to PIE is down to the quality of relationships and communications. Therefore, particular attention must be paid to the atmosphere created in a service, the tone of communications, and the levels of trust nurtured between staff and the residents
  • Promoting positive change to environments and behaviours, creating healthy relationships.
  • if expectations are clear about what happens in a service, residents are comfortable that they know what is expected of them and what to expect from others, and they will feel more in control and at ease.

Evidencing Outcomes

  • Developing a service that works alongside our residents, promoting choices and empowerment.
  • The point here is to ensure outcomes are recorded as positive if that is the case for the individual, even if that wouldn’t be positive for someone else. At the same time, honest reporting is also expected to ensure appropriate information is provided.