Privacy Policy

CallSage : Trusted Call & SMS is provided by GOLDEN GATE GROUP JOINT STOCK COMPANY at no cost and is intended for use as is. We are committed to safeguarding your privacy and ensuring that your personal data is protected. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your personal information when using our app.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible through our application unless otherwise defined in this Privacy Policy.

What Information We Collect

We collect specific types of data to enhance your app experience and ensure its functionality. However, we do not collect user-generated content, including face data from users. All face data remains entirely on your device and is never accessed, collected, or stored by the app. Users have full control over any face data they create, and it is never shared with third parties. You have the discretion to retain or delete your face data on your device.

The data we collect includes:

User ID
Device ID
Product Interaction
Advertising Data
Other Usage Data
Crash Data
Performance Data
Other Diagnostic Data

We do not collect personal information unless necessary to provide our services.

How We Use Your Information

We use collected data to:

Provide and maintain the app’s functionality
Improve app performance and address crashes or bugs
Personalize user experience
Deliver relevant advertisements
Analyze app usage to improve features and satisfaction

How We Share Your Information

We may share limited data with trusted third-party providers for:

Analytics
Crash reporting
Advertising
Push notifications

Third-party services may include:

AdMob
Firebase Crashlytics
Facebook
Google Analytics for Firebase

These providers may only use your data to perform their designated services.

Where We Store Your Information

Your data may be processed and stored on servers located in countries where our service providers operate. By using the app, you consent to this transfer, storage, and processing.

User Data Deletion Request

You may request deletion of collected data. Since we do not use user accounts, data is identified through:

Device ID
Device Model
OS Version
App Version

To request deletion:

Visit the Data Deletion Request Form
Submit required device details
Confirm your request

Requests are processed within 7–14 days.

For assistance, contact:
vudinhchuong0711@gmail.com

Your Rights & Choices

You can manage data collection through device settings, including:

Ad personalization preferences
App permissions
Analytics and crash report settings

Disabling certain permissions may affect app functionality.

For privacy-related requests:
vudinhchuong0711@gmail.com

How We Keep Your Information Secure

We use reasonable technical and organizational safeguards such as encryption and secure transmission protocols to protect collected data. While we strive to secure your information, no internet transmission can be guaranteed 100% secure.

We recommend reviewing third-party privacy policies before using linked services.

How Long We Keep Your Information

We retain data as necessary for:

App functionality
Legal compliance
Security
Performance improvement
Legal claims defense

We only retain operational data relevant to app services.

Children’s Privacy

Our app is not intended for children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information, contact:
vudinhchuong0711@gmail.com

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes become effective upon posting within the app. Continued use indicates acceptance of updates.

If you have any questions or suggestions regarding this Privacy Policy, please contact:

vudinhchuong0711@gmail.com

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