Effective Date: 12 November 2025
Last Updated: 12 November 2025
Welcome to Caipo App, an AI-powered tool designed to help creators craft better captions and express ideas creatively.
This Privacy Policy explains how we collect, use, protect, and manage your data when you use Caipo. By continuing to use the app, you agree to the practices described here.
We may collect basic details such as:
name
email address
account or subscription information
communication details when contacting support
We use this information for account management, subscription handling, and customer support.
We may collect general usage data, including:
features you interact with
captions generated
timestamps or activity patterns
performance, crash logs, and analytics
This helps us maintain stability, improve features, and enhance user experience.
To ensure performance, Caipo may collect:
device type and operating system
language and region settings
app version
This information is non-identifiable and used strictly for functionality and performance.
When accessing Caipo or related pages through a browser, we may use cookies to:
maintain session
remember preferences
analyse traffic
Cookies can be disabled, but some features may not function properly.
We use your information to:
operate and improve Caipo’s services
generate AI captions based on your inputs
personalise your app experience
process subscription status and payments
respond to questions or support requests
fix bugs and enhance performance
send important service or policy updates
We do not sell, trade, or rent your personal information.
Depending on your region, we may process your data based on:
your consent
performance of a contract (subscription or account)
legitimate interests to maintain and improve Caipo
compliance with legal obligations
Your information is stored only for as long as needed to:
provide Caipo’s services
fulfil legal or billing obligations
resolve disputes
enforce our policies
When no longer required, data will be anonymised or securely deleted.
We may share limited information with:
trusted service providers (infrastructure, analytics, subscription processing)
legal authorities when required
parties involved in business transfers (e.g., acquisition), with proper safeguards
We do not sell user data.
Caipo may contain links to third-party websites or services.
We are not responsible for their content, security, or privacy practices.
We advise reviewing third-party policies before interacting with them.
We take reasonable administrative, technical, and physical steps to safeguard your information.
However, no transmission or storage method is fully secure.
Caipo is not intended for users below the legal age of digital consent.
We do not knowingly collect data from such users.
Depending on your region, you may request to:
access your data
correct inaccuracies
delete certain information
restrict or object to certain processing
withdraw consent
Some settings may be managed directly in your device or app-store account.
We may update this Privacy Policy from time to time.
Updates become effective once posted in the app or on our official policy page.
Email: support@caipo.app
Alternative: hello@caipo.app
Effective Date: 12 November 2025
Last Updated: 12 November 2025
1. Acceptance of Terms
By using Caipo App (“App”, “Service”), you agree to these Terms.
If you do not agree, please stop using the App.
2. Eligibility & Accounts
You must be legally able to enter into an agreement in your region.
You are responsible for:
keeping your account credentials secure
activities under your account
notifying us of unauthorised access
3. Subscriptions, Trials & Billing
3.1 Trials
We may offer limited trials.
Trial availability, limitations, or eligibility can change at any time.
3.2 Subscriptions
Subscriptions may renew automatically through the app store.
Fees include applicable taxes.
3.3 Cancellations
Cancel anytime via your app-store settings.
Refunds follow the app store’s own policy.
3.4 Pricing Changes
We may update subscription prices. Continued use indicates acceptance.
4. Credits & Usage
Caipo uses a credit system to access AI features.
Credits have no cash value.
Credits may expire depending on your plan.
Misuse or manipulation may result in restrictions.
Refer to our Credits Rules for detailed usage.
5. Acceptable Use
You agree not to:
use Caipo for unlawful or harmful purposes
generate abusive, defamatory, or harmful content
reverse-engineer or tamper with the App
use bots or automated scripts
impersonate others
spread misinformation or harmful content
Violations may result in account restrictions or termination.
6. Content Rights
6.1 Your Content
You own the text and ideas you submit.
You grant us a limited licence to process your content to operate and improve Caipo.
6.2 Generated Content
AI-generated content is for your use, but may not be unique.
6.3 Our Rights
All intellectual property (design, code, logos, trademarks, technology) belongs to us or our licensors.
7. Third-Party Links
Caipo may include optional third-party links.
We are not responsible for their services, security, or policies.
8. Disclaimer
Caipo is provided “as is” and “as available”
We do not guarantee:
uninterrupted service
accuracy of outputs
that generated content is fully error-free
You are responsible for reviewing and editing generated content.
9. Limitation of Liability
To the extent allowed by law, we are not liable for:
indirect, incidental, or consequential damages
loss of profits, data, or goodwill
Where liability cannot be excluded, limits apply to the amount paid during a recent billing period.
10. Termination
We may suspend or terminate access if:
terms are violated
misuse is detected
legally required
You may stop using Caipo anytime.
11. Changes to the Service
We may modify, update, or remove features.
Changes to these Terms become effective once posted.
12. Governing Law
Terms are governed by applicable laws without referencing a specific jurisdiction.
13. Contact Us
Email: support@caipo.app
Effective Date: 12 November 2025
Last Updated: 12 November 2025
1. Introduction
Caipo uses a credit system to manage access to AI features.
By using Caipo, you agree to these rules.
2. How Credits Are Provided
Credits may be issued through:
active subscription plans
free trials
promotional campaigns
Different plans may include different credit amounts.
3. Usage Restrictions
Credits:
can only be used within Caipo
have no monetary value outside the app
are non-transferable
may expire based on plan rules
may be adjusted to maintain system stability
4. Credit Usage
Actions requiring credits will clearly show or imply deduction.
If you lack enough credits, the App will pause and prompt an upgrade or refresh period.
5. Distribution & Validity
5.1 No Carry-Over
Unless stated otherwise, unused credits do not carry over.
5.2 Subscription Credits
Credits tied to subscriptions may expire when the subscription ends or fails to renew.
5.3 Trial & Promotional Credits
These may have shorter validity and expire separately from subscription credits.
6. Deduction Priority
If multiple credit types exist:
we may deduct credits with the earliest expiry first
or apply another reasonable system to minimise loss
7. Expiry, Forfeiture & Removal
Expired credits cannot be restored.
Fraud or suspicious activity may result in adjustment, freezing, or removal of credits.
8. Updates
We may update these rules at any time.
Continued use of Caipo signifies acceptance.
9. Contact Us
If you have any questions about your credits, subscription, or account, you may reach our support team at:
Email: support@caipo.app