Effective Date: 07/6/2026
Welcome to Cabana. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App") to search for and book hotels.
Please read this Privacy Policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
We may collect information about you in a variety of ways. The information we may collect via the App depends on the content and materials you use, and includes:
A. Personal Data Demographic and other personally identifiable information that you voluntarily give to us when registering with the App or booking a hotel, including:
Name and surname
Email address
Phone number
Billing address
Payment details (processed securely by our third-party payment providers)
B. Location Data We may request access or permission to track location-based information from your mobile device, either continuously or while you are using the App, to provide location-based services like finding hotels near you. You can change our access or permissions in your device's settings.
C. Derivative Data Information our servers automatically collect when you access the App, such as:
Your IP address
Device ID and type
Operating system version
Your interactions with the App (e.g., search history, viewed hotels)
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the App to:
Process hotel bookings, cancellations, and modifications.
Process payments and issue refunds.
Create and manage your account.
Send you booking confirmations, receipts, and updates.
Provide customer support and respond to inquiries.
Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the App (with your consent).
Monitor and analyze usage and trends to improve your experience with the App.
Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
A. To Hotel Partners We share necessary information (such as your name, contact details, and booking dates) with the hotels you book through Cabana to facilitate your reservation.
B. Third-Party Service Providers We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.
C. By Law or to Protect Rights If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
We will only retain your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below. We will delete such data from our records immediately.
Depending on your location, you may have the following rights regarding your personal data:
The right to access the personal information we hold about you.
The right to request the correction of inaccurate personal data.
The right to request the deletion of your personal data ("right to be forgotten").
The right to opt-out of marketing communications.
You can review or change the information in your account or terminate your account by logging into your account settings within the App or by contacting us directly.
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will alert you about any changes by updating the "Effective Date" of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
If you have questions or comments about this Privacy Policy or how we handle your data, please contact us at:
Cabana App Email: saifkatout@thetatechnologies.com Address: Amman/Jordan