Between updating, monitoring, and managing your phone system, a lot of effort is spent ensuring communication occurs efficiently. As more employees complete work on the go or at project sites away from their desk, it is important to implement a communication solution that properly suits your workflows.

We’ve picked our top 5 benefits of cloud telephony, so you can get a better understanding of how it can enhance your business communication.

Cost Efficiency

A hosted VoIP system allows businesses to utilize existing technology. There is no need for any new equipment! From configuring desk phones to accessing your account on the mobile app, your new VoIP system can be set up with little to no help. Not to mention, utilizing a VoIP system cuts IT costs, as all updates are handled by the provider, and customization can easily be completed by users. Also, there are often no contracts, allowing businesses to pay on a month-to-month basis.

Mobility

As previously mentioned, employees are doing more business outside the office. Many companies are implementing BYOD (bring your own device), as 53% of users believe it improves productivity. Cloud-based systems allow employees to use their business lines on their smartphones, so they can easily communicate wherever business takes them. With a mobile app and online portal, employees can communicate using their smartphone or desktop browser, providing convenience based on preference.

Scalability

Cloud-based systems grow with your business, as new lines and extensions can be added to your account in minutes. This also makes it easy to manage multiple business locations on a single system. Simply create lines for various locations and departments and add user extensions accordingly. Best of all, there is no limit to how many users you can add!

Productivity

Cloud-based systems come with dynamic call routing features, making it easy for employees to forward calls to the right resource. This keeps your team productive, as less efforts are made answering calls that could be handled better by someone else. Also, if an employee is out of the office, their calls to be forwarded to someone who understands their client needs, so established relationships can be maintained.

Simplicity

Cloud-based phone systems make it simple to manage your numbers, extensions, users, features, and activity. With no on-site equipment set up, no hardware costs, and no complicated installation processes, VoIP systems can be up and running in minutes — with no initial fees! VoIP system pricing plans are straightforward, allowing users to choose from various options that can best serve their business.

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banter is Your Business Communication Solution

banter’s Cloud Communication Suite offers businesses unique solutions that meet specific needs. From usage-based calling to text-enabled landline numbers, banter offers tools to streamline Communication solutions for business so your employees can focus on customer satisfaction, increasing sales, and other critical tasks.