Privacy Policy for Buddha Smart Ride
Last updated: September 22, 2025
This Privacy Policy describes how Buddha Smart Ride ("we," "us," or "our") collects, uses, and protects your information when you use our mobile application.
1. Information We Collect
1.1 Personal Information
• Full name
• Phone number
• Email address
• Profile picture (optional)
1.2 Location Information
• Real-time GPS location for ride tracking
• Pickup and drop-off locations
• Ride history and routes
1.3 Payment Information
• Payment method details (processed securely through third-party providers)
• Transaction history
• Ride fares and charges
1.4 Device and Usage Information
• Device type and operating system
• App usage statistics
• Crash reports and performance data
• IP address and network information
2. How We Use Your Information
We use the collected information for the following purposes:
• Provide Services: Process ride bookings, track rides, and facilitate payments
• Communication: Send ride confirmations, updates, and customer support
• Safety and Security: Verify user identities and prevent fraud
• App Improvement: Analyze usage patterns and improve app functionality
• Legal Compliance: Comply with applicable laws and regulations
• Customer Support: Respond to inquiries and resolve issues
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
• Service Providers: With trusted third-party service providers who assist in operating our app (payment processors, cloud storage, analytics)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to the sharing
Important: We never share your personal information with other ride-sharing companies or advertising networks for marketing purposes.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
• Encryption: Data is encrypted in transit and at rest
• Secure Storage: Information stored on secure servers with access controls
• Regular Audits: Security measures are regularly reviewed and updated
• Access Controls: Limited access to personal data on a need-to-know basis
5. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations:
• Account Data: Retained while your account is active and for 3 years after account closure
• Ride History: Retained for 7 years for legal and regulatory purposes
• Payment Data: Retained according to payment processor policies
6. Your Rights and Choices
You have the following rights regarding your personal information:
• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Request your data in a portable format
• Opt-out: Unsubscribe from marketing communications
7. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
9. Third-Party Services
Our app integrates with third-party services:
• Firebase: For authentication, database, and analytics
• Google Maps: For location services and navigation
• Payment Processors: For secure payment processing
• Push Notification Services: For sending notifications
These third parties have their own privacy policies, which we encourage you to review.
10. Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your device settings.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
• Posting the updated policy in the app
• Sending you an email notification
• Providing an in-app notification
Your continued use of our services after any changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: buddhasmartride@gmail.com
Account Deletion: https://sites.google.com/view/buddha-acc-deletion/home
We will respond to your inquiries within 30 days.
13. Governing Law
This Privacy Policy is governed by the laws of India. Any disputes arising from this policy will be resolved through the courts of Delhi, India.
Buddha Smart Ride - Making Transportation Smart and Secure
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