BT Email - Set up BT Mail Account on Android Devices

British Telecom is a global corporation based out in the United Kingdom. It is a major broadband provider, fixed-line, subscription television, and mobile and information technology services. BT Email is completely safe, simple to use, and available in three different versions: Basic, Standard, and Premium. Therefore, the users can consider using the BT email for their personal as well as professional use.


The basic email service is free and does not require the use of BT internet. Standard email is free when users purchase BT broadband. Users will have to pay £7.50 a month for Premium email. Moreover, the users can create up to 10 different email addresses with the Premium and Standard email packages.


In addition to setting up the BT Email, the sign in procedure is also simple and easy. Therefore, through the help of the steps provided below, the users can easily setup and activate and recover the BT Email.

Set up BT Email on Android Devices

The users can easily create the BT Email account on their different devices. Therefore, to access the free email services, the users will have to setup the BT Email on their device. Thus, through the help of the steps discussed below, the users would get familiar with how to setup the BT Email account on Android devices. So, scroll down and perform the steps provided below.


For Android devices


  • The user will first have to access an Email or Gmail application.

  • Note: The setup of the BT Mail varies depending on the Android device’s version and model.

  • The user already has other email accounts in the email app, and they are suggested to open the “Menu” option from the three-dotted line given on the screen.

  • After that, the users are recommended to tap on the “Settings” option and then select the “Add Account” option.

  • Now the email setup page will open on the user’s screen.

  • After this, the users are suggested to tap on the “Other” option.

  • After that, enter the mail address of btinternet.com.

  • Then click on the “Manual Setup” option.

  • After that, the users are supposed to choose the “IMAP Account” option and type the required details in the given fields.

  • Note: The users are supposed to type their “Username,” “Password,” “IMAP server,” “Security Type,” and the “Port” in the required fields.

  • After the user fills in the above details in the given fields, they are suggested to tap on the “Next” button.

  • Then after clicking on the “Next” button, the users will get directed to the Outgoing Server Screen, where they will have to enter the “SMTP server,” “Port,” and “Security Type” in the given fields.

  • After this, the users are suggested to click on the “Next” tab to move ahead.

  • Then, choose the “Email Check Frequency” tab.

  • After that, the users are suggested to type the account name in the given field and then tap on the “Done” button.


So after applying the above-described steps, the users can easily setup the BT Email on Android Devices. However, if any user fails to setup the BT email account, they are suggested to contact the BT customer service team and get guidance for the same.

BT Email Activation Procedure

After successfully setting up the BT Email account on the Android device, the users are advised to activate the email. Therefore, the users will have to activate the email so that they can start using the services of BT Mail. Thus, after activating the BT email, the users can start using their BT email. So, follow the step-by-step instructions outlined below to activate the BT mail.


  • Open a web browser.

  • After that, access the official website of BT mail.

  • Then the users are recommended to enter the existing BT ID.


  • Note: The users not having a BT ID are suggested to create a new one.

  • After this, the users are suggested to select the email address.

  • Note: The email address mentioned in the above step will become the user’s BT ID.

  • Then the users are recommended to enter some security information, i.e., “Password,” “Security Validation Question,” and “Contact Details.”

  • After providing the details, the users are recommended to click on the “Continue” tab.

  • Now the users will get a confirmation message saying that their new email address is now active.

  • At the end, the users can now easily log in to their BT Email account and start using their BT Email.


So, through the steps discussed above, the users can easily activate their BT Mail Login Account. However, if any user fails to activate their account, they are recommended to take help from the BT Email customer service team.

How to recover BT Email address?

Users who cannot access their BT email account are advised to easily follow the steps provided below to easily recover the BT Email address. So, scroll down and follow the steps outlined below.


  • Note: The users who have forgotten their email address can easily find it on the BT Group email management page in the “My BT.”

  • First of all, open a web browser.

  • After that, the users are advised to visit the official website of BT Email.

  • Then with the help of the “BT ID username and the password,” the users are suggested to login to the “My BT.”

  • After this, the users are recommended to click on the “Your package” tab.

  • Then a drop-down menu will open on the screen.

  • Now from there, the users are suggested to click on the “Inclusive Extras” option.

  • Then tap on the “BT Email” link.

  • After that, hit on the “Manage BT Email” option.

  • Now on the next page, the users will be able to see their BT email addresses.


So by following the aforementioned steps the users can easily recover the BT Mail address.