Update date: 2025/10/27
Thank you for choosing BtcDana.
We understand the importance of privacy for every user and are committed to protecting the security of your personal information.
This Privacy Policy is formulated by BtcDana, aiming to clearly explain how we collect, use, store, and protect your information.
Before using our application or platform services, please read this Policy carefully.
By using our services, you acknowledge that you have read, understood, and agreed to our processing of your personal information in accordance with this Policy.
We are committed to respecting your choices, protecting your data, and providing you with safe and reliable services in good faith.
Information Collection
To continuously improve your experience, we collect necessary personal information when you access or use our application or platform services. We strictly adhere to the “data minimization” principle, and all data collection is based on your voluntary consent.
If you choose not to provide certain information or withdraw your consent, some features may not function properly, but we will always respect your decision.
Location Permission
We collect approximate location information of your device to reduce account risks, perform compliance checks, and enhance data security.
All trading data is encrypted with 128-bit SSL.
Data is transmitted through secure connections and stored on protected servers.
Camera Permission
Used for taking ID documents and facial photos to complete KYC (identity verification) processes.
Activated only when you grant permission and never used in the background.
Installed Application Information
Collects limited data related to financial applications (e.g., app name, version, installation time) for risk identification and fraud prevention.
We do not collect or transmit information related to non-financial applications.
Device Information
Includes device model, operating system version, screen resolution, encrypted unique identifiers, IP address, network type, language and time zone settings, and error logs.
Used to ensure the stability and security of services.
Storage Permission
Caches market data (such as price charts and news) to improve loading speed and reduce data consumption.
Saves user-downloaded reports and account statements.
During KYC, ID documents are temporarily stored locally before being securely uploaded in encrypted form.
All data is transmitted through secure encryption channels and will not be shared with any third party without your consent.
During registration and usage, you may provide:
Name, gender, date of birth
Identification documents
Phone number and email address
Proof of residence
Purposes include but are not limited to:
Identity verification and account management
Providing trading functions (quotes, orders, deposits, withdrawals)
Risk monitoring and anti-fraud
Marketing messages and product update notifications
Complaint handling and customer support
Personalized user experience and service optimization
Compliance with applicable laws and regulations
We may integrate third-party SDKs (such as push notifications, analytics, or attribution tracking).
Third parties only access limited data necessary for their functionality (e.g., device ID).
They do not have access to user-uploaded sensitive information (such as ID or address proof).
We require all third parties to strictly adhere to confidentiality and data protection obligations.
This application itself does not use cookies; however, some third-party services may use cookies to identify devices, analyze traffic, or optimize user experience.
You may disable cookies through your browser or device settings.
Data Security and Storage
We collect and use customer data only to the minimum extent necessary.
To ensure your information security and prevent any form of fraud, we employ technical, managerial, and physical security measures, including:
Technical Measures: HTTPS/SSL encrypted transmission, database encryption, hashing of device identifiers, and features such as OTP and multi-factor authentication.
Managerial Measures: Strict access control, allowing only authorized employees under confidentiality obligations to handle data; regular security audits and risk assessments.
Physical Measures: Data centers equipped with firewalls, intrusion detection systems, and isolated storage, restricting unauthorized access.
We continuously update our security measures in line with legal requirements and industry standards to address potential risks.
Data Retention and Deletion
We retain user data only for the minimum period necessary to fulfill the purposes described in this Policy.
Users can submit an account deletion request at any time through the following methods:
Account deletion portal: https://btcdana.com/gplay_logout
Customer service email: info@forexdana.com
Upon receiving your deletion request and verifying your identity, we will initiate processing immediately and delete or anonymize all related personal data within 30 days.
Third-Party Links
The platform may contain links to external websites or partner services.
CAPTCHA verification services may be used to protect security.
Third-party payment links may redirect users to secure external payment platforms.
Protection of Minors
Users under 18 years of age are strictly prohibited from using this platform.
As financial trading involves high-risk investments, minors are legally restricted from access.
If we discover personal information belonging to minors, it will be deleted immediately.
Purpose: To comply with KYC and AML regulatory requirements and protect the company from legal risks.
Policy Updates
This Privacy Policy may be updated due to legal, regulatory, or business changes.
Regular updates will be notified within the app or website; major changes will be communicated via email or push notifications.
Contact Us
We value and protect user privacy, collecting and processing your information only when lawful, necessary, and appropriate.
If this Policy is significantly revised, we will notify you through website announcements, email, or in-app notifications.
If you have any questions regarding this Privacy Policy or personal data protection, please contact us at:
📧 info@forexdana.com