Effective Date: September 14, 2026
Welcome to Broll AI. This Privacy Policy explains how SHAKAYLA SUPPLY LLC ("we," "us," or "our") collects, uses, stores, and shares information when you use the Broll AI mobile application and related services (the "Service").
By using Broll AI, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
1.1 User-Submitted Content
Depending on the features you use, we may collect content you submit to the Service, including:
- Text prompts and instructions
- Images and videos
- Other materials you voluntarily provide for AI generation
1.2 Account and Identifiers
We may collect:
- Application-generated or device-associated identifiers
- Email address if you register or link an email address
- Account information
- Credit balance and usage information
- Subscription information
- Generated content and generation history
1.3 Device, Technical, and Usage Information
We may collect technical and usage information such as:
- Device manufacturer and model
- Operating system and version
- App version
- IP address
- Language and regional settings
- Network information
- Anonymous or pseudonymous identifiers
- App interactions and feature usage
- Technical information related to content generation
1.4 Analytics and Attribution
We may use third-party analytics and attribution services, including Firebase and AppsFlyer, to understand app usage, measure performance, diagnose issues, and understand installation and marketing attribution.
Depending on the applicable service and your device settings, this information may include device identifiers, app information, usage events, diagnostics, installation and attribution information, and approximate geographic information.
Where required by applicable law, we will obtain consent before collecting or processing information that requires consent.
1.5 Purchases and Subscriptions
Purchases and subscriptions may be processed through applicable app stores, such as Google Play or the Apple App Store.
We may receive information such as:
- Transaction status
- Product or subscription type
- Transaction or purchase identifier
- Purchase date
- Subscription status
- Purchased benefits or credits
We do not directly collect or store your complete payment card number.
1.6 Logs and Diagnostics
We may collect technical logs and diagnostic information, including:
- Crash reports
- Error information
- Timestamps
- Generation status
- Device and app information
- Technical information needed to troubleshoot problems
2. Images, Videos, and Facial Information
Broll AI may process images or videos you provide in order to provide AI generation features.
We do not use facial information for facial recognition, identity verification, or the creation of biometric identity profiles.
If you upload images, videos, audio, or other content containing another person, you are responsible for obtaining any permissions or consents required to use that person's image, likeness, voice, or other personal information.
3. How We Use Information
We may use information we collect to:
- Provide and operate AI generation features
- Process prompts, images, videos, and other submitted content
- Manage accounts, Credits, and subscriptions
- Store and display generation history where applicable
- Provide customer support
- Maintain and improve Service reliability and performance
- Detect fraud, abuse, and security threats
- Enforce our Terms of Service
- Comply with applicable laws and legal obligations
- Protect our rights, users, and the security of the Service
AI Model Training
We do not use your submitted prompts, images, videos, generated outputs, or facial visual information to train, retrain, or fine-tune our own AI models.
Where third-party AI infrastructure or model providers are used, they may process submitted content as necessary to provide the requested Service. Their handling of information is subject to their own terms and privacy practices.
We do not intentionally use submitted content to build a personal profile for AI model training.
4. Storage and Retention
We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing the Service, maintaining accounts, processing purchases, providing support, maintaining security, and complying with legal obligations.
Uploaded content may be temporarily stored or processed as necessary to provide AI generation features.
Generated content may be stored as part of your generation history where the Service supports such functionality.
Account, transaction, technical, and support information may be retained as necessary for legitimate business, security, accounting, dispute resolution, or legal purposes.
5. Sharing and Disclosure
We do not sell your personal information.
We may share information with service providers and other third parties when reasonably necessary to operate the Service, including:
- Cloud hosting and infrastructure providers
- AI technology and model providers
- Analytics and attribution providers
- Payment processors and app stores
- Customer support and technical service providers
- Legal, regulatory, security, or law-enforcement authorities when required or permitted by law
These third parties may process information only as necessary to provide their services or fulfill applicable legal obligations.
6. Your Rights and Data Choices
Depending on your location and applicable law, you may have rights to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Request restriction of processing
- Object to certain processing activities
- Request portability of certain information
- Withdraw consent where processing is based on consent
Account and Data Deletion
You may request deletion of your account and associated personal information by contacting us at dev@shakaylasupply.work.
Upon receiving and verifying your request, we will delete or anonymize your personal information and associated user content within a reasonable period, except where retention is required or permitted by applicable law.
Certain information may need to be retained when required for legal compliance, fraud prevention, security, accounting, dispute resolution, or other legitimate purposes permitted by law.
7. Regional Privacy Rights
7.1 European Economic Area and United Kingdom
If you are located in the European Economic Area or the United Kingdom, we process personal information based on applicable legal grounds, which may include:
- Performance of a contract
- Your consent
- Our legitimate interests
- Compliance with legal obligations
Subject to applicable law, you may have rights to access, correct, delete, restrict, object to, or request portability of your personal information.
You may also have the right to lodge a complaint with your local data protection authority.
7.2 California and Other U.S. Privacy Rights
Depending on applicable law, California residents and residents of other U.S. states may have rights regarding their personal information, including rights to access, correct, delete, or obtain information about how their information is used.
We do not sell personal information for monetary consideration.
We do not intentionally engage in cross-context behavioral advertising using personal information where prohibited by applicable law.
8. Children's Privacy
Broll AI is not directed to children, and we do not knowingly collect personal information from children.
If you believe that a child has provided personal information to us, please contact us at dev@shakaylasupply.work so that we can take appropriate action.
9. International Data Transfers
Your information may be processed or stored in countries other than the country where you live.
Where required by applicable law, we use appropriate safeguards for international transfers of personal information.
10. Security
We use reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
11. Third-Party Services and Links
The Service may use third-party services, SDKs, or platforms to provide functionality, analytics, attribution, payments, cloud infrastructure, or AI processing.
These third parties may have their own privacy policies and terms. We encourage you to review their applicable privacy practices.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make material changes, we may provide notice through the Service or other appropriate means.
The updated Privacy Policy will become effective when posted unless otherwise stated.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
SHAKAYLA SUPPLY LLC
Email: dev@shakaylasupply.work