ORDER & SHIPPING
ORDER & SHIPPING
HOW DO I ORDER?
Visit our Contact Us page for our contact details.
Send us a photo/s from our website via e-mail or whatsapp of the product/s you are interested in.
We will contact you to discuss your order details, for example, the color, quantity, delivery options etc., so we can include everything in the quotation.
When you are satisfied, we will send you the final quotation, and you can make a payment. Full payment is required before we begin processing your order.
When your payment is received, please allow 5-7 working days for us to create your order. We will notify you when your order is finished.
HOW DO I PAY?
We only accept EFT (bank transfer). Banking details will be shared with you once your order is confirmed. Help us process your order quickly by sending us your proof of payment. Without confirmation your order could be delayed or missed.
SHIPPING OPTIONS & FEES
We offer several delivery options across South Africa. We’ll send your tracking information as soon as your order is sent out. Choose the one that suits you best:
Courier Guy: R200. Door-to-door courier delivery nationwide. Approx. 1–3 working days.
PUDO (Locker-to-Locker): R100. Parcel locker delivery. You can collect it when it suits you, but it must be within 36 hours once it is deposited into the locker. Approx. 3–7 working days.
PAXI (PEP-to-PEP): R100. Delivered to your nearest PEP store. Approx. 3–7 working days.
Pickup (Dana Bay): FREE. You're welcome to collect your parcel directly from our hub, the same or next day after completion.