To meet fulfillment goals amidst a labor shortage, logistics executives aim to fill the workforce void with a multipronged approach focused on strategic technology investments, and more flexible hiring and scheduling:

To enhance its current capabilities, Blue Yonder recently announced its plan to establish a Unified Resource Management, integrating labor scheduling and execution solution in real time to create highly efficient and streamlined enterprise at every node in the supply chain, from scheduling people and robots to reserving trucks and warehouse doors. Unified Resource Management evolves workforce software into an enterprise operations solution, coordinating all resources and acting as a digital assistant to dynamically execute a success plan for product movement. These composable microservices will provide available to promise and commit microservices of human and non-human resources across the supply chain.


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For this Technology Value Matrix, Nucleus evaluated 19 WFM solutions that stand out in their ability to improve workforce efficiency for organizations. The Matrix positions vendors in the market based on the paired functionality and usability of the software and the value delivered to customers. Only six vendors, including Blue Yonder, were named as a Leader in the Matrix.

Retailers need to adjust their practices and support systems to enable the workforce to stay connected and informed through the business to the shop floor, to adjust to retail peaks and shifts and the ongoing challenges. The modern workforce expects flexible and automated scheduling whilst enabling you to stay in control of your short- and long-term labour requirements and costs. 


Learn how you can empower your workforce with a connected employee experience.

To simplify its in-store operations, M&S needed to combine its employee communications channels to unite employee engagement functions in one place. M&S selected JDA Workforce Management and JDA gold partner REPL to achieve this, empowering the M&S workforce no matter where they are, to see and swap shifts, review their schedule and make changes as needed.

Dynamic Workforce Management by Trax and Blue Yonder is now available for retailers in North America. For more information, visit: traxretail.com/products/dynamic-workforce-management-by-trax-and-blue-yonder.

Walmart puts the associate first

\r\nIn a conference session, Rory Graham, senior director of workforce planning for Walmart U.S., discussed how the discount giant manages labor with the interest of the employee at the forefront of its processes.

Walmart began globally replacing its workforce management systems back in 2011 at Asda, the U.K. supermarket chain it eventually sold in 2021. The retailer initially implemented workforce management technology from Red Prairie, which was later acquired by JDA Software, which in turn rebranded to Blue Yonder in 2020.

Walmart puts the associate first

In a conference session, Rory Graham, senior director of workforce planning for Walmart U.S., discussed how the discount giant manages labor with the interest of the employee at the forefront of its processes.

Previously, enterprise customers using Blue Yonder's Workforce Management (WFM) had access to WorkJam's Open Shift Marketplace. They can further enhance their frontline workforce management by leveraging WorkJam's integrated task management, two-way communication, and frontline learning tools to their full potential.

The collaboration with Blue Yonder was the next step in enhancing the experiences of frontline employees, as WorkJam had partnered with Qualtrics to provide businesses with real-time insights into the concerns, needs, and priorities of their frontline workforce.

Drive improved productivity and customer service with comprehensive, agile workforce management.

In today's highly competitive retail marketplace, superior service is often the distinguishing factor in customer retention and market growth.

Mobility applications untether the workforce by empowering associates with the knowledge and tools they need to better perform their jobs, interact more effectively with customers, and communicate from the floor or remote locations.

Blue Yonder, recognized as a leading software vendor in the technology industry, is renowned for its solution, JDA Workforce Management. Operating across the globe with a core focus on North America and Europe, this software is primarily targeted at medium-sized businesses to enterprise level organizations. It's ideally suited for the retail, manufacturing, and transportation sectors, providing optimal strategic solutions. This software solution comes with cloud-based, on-premise, and hybrid deployment options, offering flexibility that suits the end user's requirements. Some of its key capabilities include workforce forecasting, scheduling optimization, time and attendance, labor demand planning, and mobile workforce management. Through these features, JDA Workforce Management promises improved operational efficiency, reduced labor costs, increased productivity, improved compliance, and enhanced employee satisfaction. Blue Yonder, previously known as JDA Software, was founded in 1985 and is headquartered in Scottsdale, Arizona.

The JDA Workforce Management software is available on a variety of devices, including desktops and laptops. It supports both Windows and Mac operating systems along with Android and Apple mobile platforms. Support services are comprehensively offered online, through telephone assistance, or with a dedicated 24/7 representative. Blue Yonder provides distinct training options through online tutorials, videos, and comprehensive manuals for a better grasp of the software tool. Secure software architecture is a top priority for Blue Yonder, with mechanisms such as access control, comprehensive data policy, and advanced encryption to keep your workforce data safe and secure. JDA Workforce Management collaborates with numerous authorized resellers globally, including NetSuite, Manhattan Associates, and Infor.

JDA Workforce Management by Blue Yonder is an innovative software solution designed for businesses seeking to optimize their labor planning and scheduling. With specifically tailored features such as labor demand planning and scheduling optimization, this tool allots and schedules staff in a manner that supports business strategies and aids in achievement of specified goals. Furthermore, the software provides comprehensive mobile workforce management, opening avenues for flexible working and increasing employee satisfaction. Its robust time and attendance tracking not only ensures compliance but also simplifies the payroll process. This, coupled with advanced workforce forecasting, contributes to a reduction in workforce-related costs. Integration with third-party software is part of its offering, enhancing the scope and functionality of JDA Workforce Management.

Among the many features, JDA Workforce Management includes modules such as strategic workforce planning, employee self-service, task management and timekeeping. Considering industry-specific needs, the software also incorporates relevant features tailored for sectors like retail and transportation. One key capability is its integration with other systems, including HR and payroll software.

User reviews offer valuable insights into the performance and usability of JDA Workforce Management. Customers across various industries, including department heads within the retail sector and managers in manufacturing, have widely praised the software's return on investment. They appreciate the extensive features and functionalities that cater perfectly to their unique workforce management needs. However, ease of use has been a mixed bag with some users highlighting a slightly steep learning curve, especially for non-tech savvies, while others find the interface intuitive and user-friendly. Customer service has been lauded for being responsive and efficient, addressing queries and issues promptly. In comparison to the negative feedback, positive reviews significantly outnumber them, indicating a generally favorable user sentiment. Many users express they would recommend the software to others, reflecting the high-quality service and functionality that JDA Workforce Management provides. Several online platforms host reviews about the software, making it easier for prospective users to learn about it from actual users. While individual scores vary, the average reviewer score is impressive, contributing to a noteworthy overall score for JDA Workforce Management.

After considering the extensive features, the support services, customer feedback, and cost implications, it's safe to say that JDA Workforce Management is a robust solution for businesses of various sizes and industries, especially those in retail and manufacturing. The software excels in providing advanced solutions for workforce scheduling, optimizing allocation and improving productivity. However, like any software solution, its effectiveness will depend on its alignment with your specific needs. Gathering requirements and conducting a thorough need assessment is vital for making the right decision. At TEC, we have been assisting customers select the perfect software for over 25 years. You can rely on us to help evaluate if JDA Workforce Management fits your requirements and assists you in achieving your business goals. Reach out to us to make a confident, informed decision.

With Blue Yonder Workforce Management, retailers can effectively manage their human resources, increase their efficiency and improve staff productivity.

It provides a comprehensive view of labour market dynamics and factors affecting the workforce, allowing companies to continuously adapt their personnel management strategy. The solution also allows you to continuously monitor and evaluate employee performance, which makes it possible to make informed decisions and continuously improve human resource management. 17dc91bb1f

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