Welcome to the official BlindO Support Page.
We’re here to help you with any issues, questions, or feedback related to the BlindO – Dating & Chat app.
1. Login or Account Issues
If you can’t sign in with Google, please ensure your internet connection is stable.
Try restarting the app and signing in again.
If the issue continues, contact us using the email below.
2. Subscription or Payment Help
Purchases are managed securely through the App Store or Play Store.
If you didn’t receive your premium features, tap “Restore Purchases” in the app settings.
For billing support, include your purchase receipt in your email.
3. Reporting a Problem or User
You can report inappropriate photos or behavior directly from the user’s profile.
Our moderation team will review reports within 24–48 hours.
4. Data & Privacy Requests
To delete your account or data, please email us using the contact below with your registered email ID.
For privacy details, visit our Privacy Policy.
If you need direct help, reach us at:
📧 contact@rootvix.com
Our support team is available Monday–Friday, 10 AM – 6 PM (IST) and usually responds within 24 hours.
BlindO is a dating and chat platform developed by Rootvix Technologies LLP, helping people make real, meaningful connections in a safe and inclusive space.