Bitdefender provides a high level of security against virus and is recommended by many users. But it is not an error free software and faces issues like Bitdefender error on shutdown or during restart of system. This problem is due to issues with set up files of Bitdefender antivirus software or there can be a problem with threat scanner .dmp file. Here we will discuss about troubleshooting of this issue, so continue to read on.
Reasons for Bitdefender error on Shutdown - ITPROHELPS
· You have installed Bitdefender program incompletely or it is damaged and corrupted.
· Due to a recent installation/uninstallation of software, windows registry entries are corrupted.
· Your PC has bugs, virus or malware issues that have corrupted Bitdefender related files.
· Some of the important components of the antivirus have been removed by a third-party software or malicious program.
Symptoms of Bitdefender error:
· You will receive a notification regarding the error and your window will get crashed suddenly in which you are working on.
· When you try to run or scan, Bitdefender program will stop abruptly.
· Keyboard and mouse will freeze and windows will stop responding.
· Files in Temp folder will appear to be corrupted or damaged.
· During windows shutdown, startup or update you will get an error message.
· Bitdefender error on shutdown after upgrading your OS.
Common Bitdefender problems and their solutions
· You are unable to access secured sites and apps: if you have turned on SSL feature in antivirus settings, you will not be able to access certain sites. This is due to authentication certification problems. To solve this, click on features and go to web protection. Go to settings and chose scan SSL to disable this option.
· PC refuses to reboot after Bitdefender installation: the solution of this problem is remove the corrupted antivirus and install new copy. Start your PC in safe mode and go to control panel. Locate Bitdefender icon from the program list. Right click on it and uninstall it. Now download latest antivirus online and install it.
· Problem in Bitdefender Firewall activation: you can save your PC by activating the Bitdefender Firewall. If you lack base filtering engine , make it active. Go to my computer and right click on an empty area. Choose manage and then services. Select applications. here you will find Base filtering engine properties window where you can view the service status also. The status should be running. save the changes.
Try every solution discussed above and you will be able to resolve the issue of Bitdefender error on shutdown.
Bitdefender threat scanner -itprohelps