BingoLab Privacy Policy
Effective Date: [December 29, 2025]
Welcome to BingoLab ("the App"). We deeply understand the importance of privacy to you and are committed to protecting your personal information. This Privacy Policy aims to clearly and transparently explain how we, as the service provider of this App, collect, use, store, and share your information, as well as the rights you are entitled to.
The App is a software providing entertaining bingo games. By using this App, you confirm that you have reached the age required by applicable laws (usually 13 or 16 years old, depending on your place of residence) and agree to the data processing practices described in this Policy.
1. Information We Collect
To provide and optimize our services, we may collect the following types of information:
- Device Information: When you use this App, we automatically collect specific information related to your mobile device (including Android and iOS devices), such as device model, operating system version (Android version or iOS version), unique device identifiers (e.g., AAID for advertising purposes on Android, IDFA for advertising or IDFV for vendors on iOS), network information, and device performance data.
- Usage Data: We collect detailed information about how you interact with this App, including but not limited to your bingo game history (such as number of game sessions, game results, winning records), virtual item acquisition and consumption records, accessed function pages, session duration, and in-app events (such as task completion, reward collection, room creation and joining records).
- Information You Voluntarily Provide: In certain cases, you may choose to provide us with information, such as when you set an in-game nickname (real-name registration is not required), participate in bingo-themed activities held in the App, or provide contact information when contacting us through in-app channels.
We will not intentionally collect or request any highly sensitive personal information, such as your government-issued ID number, biometric data, financial account information, or precise geolocation (unless you explicitly authorize it and it is necessary for specific functions).
2. How We Use Your Information
The information we collect is used for the following legitimate purposes:
- Service Provision and Operation: The core function is to provide, maintain, and optimize the bingo game experience, including processing the distribution of virtual items, game progress tracking, room management, and basic account-related services.
- App Improvement and Analysis: Analyze usage trends and performance data to diagnose mobile device (Android and iOS) adaptation issues, fix bugs, improve App stability, and develop new bingo game features that meet user needs (such as adding new game modes and optimizing matching mechanisms), thereby enhancing the overall user experience.
- Advertising and Monetization: By integrating third-party advertising platforms approved by Google (such as Google AdMob), we display relevant advertising content to you. This process may involve the use of device identifiers (e.g., AAID on Android with your consent; IDFA on iOS after you agree through iOS system settings) to support personalized advertising, measure advertising effectiveness, and prevent advertising fraud, fully complying with Google Play policies and Apple's App Tracking Transparency framework requirements (for iOS users).
- Security and Compliance: Monitor and prevent fraudulent, cheating, account theft, malicious virtual item brushing and other abusive behaviors or other illegal activities in the bingo game to protect the rights and interests of this App, our users, and third-party partners. When required by law, it is used to fulfill our legal obligations.
3. Information Sharing and Disclosure
We only share your information with third parties in the following limited circumstances, and will never sell your personally identifiable information:
- Third-Party Service Providers: We share necessary information with contracted third-party partners to help us operate our business and provide services. This includes:
- Analytics Service Providers (such as Google Firebase Analytics, AppsFlyer): Used for anonymized or aggregated data analysis to optimize the game experience.
- Advertising Platforms (such as Google AdMob): Used for in-app advertising delivery and measurement (complying with their respective privacy policies, Google Play policies, and Apple's App Tracking Transparency framework requirements for iOS users).
- Cloud Service and Infrastructure Providers: Used for securely storing and processing data to ensure the stable operation of the bingo game service.
- Legal Obligations: We may disclose information when we believe it is necessary to comply with applicable laws, regulations, legal procedures, or government mandatory requirements.
- Protection of Rights and Safety: Disclose when necessary to protect the rights, property, or safety of us, users, or the public from harm (such as investigating major violations in the bingo game).
4. Data Storage, Security and Retention
- Storage and Security: We adopt industry-standard technical and organizational measures to protect your data from unauthorized access, modification, disclosure, or destruction. Data is stored on secure servers with access controls that comply with Google Play security requirements. However, please note that no method of internet transmission or electronic storage is 100% secure, and we will do our best to ensure the security of your data.
- International Transfers: Due to our global operations, your information may be transmitted to servers outside your country/region for processing. We will ensure that such transfers are bound by appropriate protective measures (such as standard contractual clauses) to comply with applicable data protection laws, Google Play data transfer policies, and Apple's iOS App-related data transfer requirements (for iOS users).
- Retention Period: We only retain your personal information for as long as necessary to achieve the purposes described in this Policy or as required by law. When it is no longer needed, we will delete or anonymize such information in a secure manner (for example, after you uninstall the App, except for information that needs to be retained by law, the remaining information will be cleaned up within a reasonable period).
5. Children's Privacy
The App is not designed for children. We will not intentionally collect personal information from children as defined by applicable laws (usually under 13 or 16 years old, depending on the jurisdiction). If we discover that we have inadvertently collected personal information from children, we will immediately take measures to delete such information from our servers and stop relevant data processing activities. At the same time, we will strictly comply with Google Play's relevant regulations on children's apps.
6. Your Rights and Choices (Especially for Users in the EU/UK, etc.)
Depending on the laws of your place of residence (such as the European Union's General Data Protection Regulation (GDPR)), you may have the following rights:
- Access, correct, or delete your personal information.
- Restrict or object to specific processing of your personal information by us.
- Right to data portability.
- Withdraw consent (if processing is based on consent).
- Advertising Tracking Choices: On iOS devices, you can manage the App's request to track your activities through "Settings" > "Privacy" > "Tracking". You can also reset your advertising identifier or select "Limit Ad Tracking" in "Settings" > "Privacy" > "Advertising". On Android devices, you can manage ad tracking permissions through "Settings" > "Privacy" > "Ads", including opting out of ad personalization or resetting your AAID. Please note that this may affect the relevance of the ads you see.
- Stop Data Collection: You can stop further data collection by clearing the App's data through your mobile device (Android or iOS) settings or uninstalling the App.
To exercise any of the above rights, please contact us through the contact information provided below.
7. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in laws, technology, or business practices, or to adapt to relevant policy adjustments of Google Play and Apple App Store. The updated policy will be posted in a prominent location within the App, and the "Effective Date" will be updated. We encourage you to review it regularly. Your continued use of the App after the update takes effect constitutes your acceptance of the revised policy.
8. Contact Us
If you have any questions, comments about this Privacy Policy, or wish to exercise your privacy rights, please contact us at:
[lemoz@supermercadojardim.com]
We are committed to taking your inquiries seriously and responding to them as soon as possible within a reasonable period.