1. Introduction

At Big Ben Exports, we are committed to protecting your privacy. This Privacy Policy explains how our app uses permissions like Camera and File Storage, what data is collected, how it is used, and your rights as a user.

2. Permissions We Use

📷 Camera (android.permission.CAMERA)

We use your device’s camera for:

• Capturing images of goods, documents, or package verification
  
  

• Uploading photo evidence of shipments or received materials
  
  

✅ The camera is only accessed when you initiate it, such as tapping the "Capture" button.

📁 Files & Storage (android.permission.READ_EXTERNAL_STORAGE, WRITE_EXTERNAL_STORAGE)

We use file and storage access to:

• Upload documents like invoices, shipping slips, or product images
  
  

• Allow users to choose files from their device for task-related purposes
  
  

• Temporarily store captured photos for uploads
  
  

✅ We do not access your files without permission, and only files explicitly selected by you are used.

3. Data Collection & Usage

We collect only essential data for the purpose of export documentation, job tracking, and shipment records.
This includes:

• Images captured or uploaded via the app
  
  

• Manually entered business details (e.g., product name, shipment IDs)
  
  

We do not collect personal data like contacts, messages, or location unless explicitly needed and authorized.

4. Data Storage & Security

All data collected is:

• Stored securely on cloud servers (e.g., Firebase)
  
  

• Access-controlled and encrypted where applicable
  
  

• Used only for internal operational purposes
  
  

5. Data Sharing

Your data is:

• Not shared or sold to third parties
  
  

• Only visible to authorized users within Big Ben Exports
  
  

• Used strictly for export tracking and client servicing
  
  

6. Children’s Privacy

Our app is intended for professional/business use and is not directed to children under 13. We do not knowingly collect data from minors.

7. Third-Party Services

We may use services like Firebase or Google Cloud to store data and manage authentication. These platforms may collect non-personal usage data for analytics.

Please refer to their respective privacy policies for more information.

8. Your Rights

As a user, you have the right to:

• Request deletion of your data
  
  

• Request correction or access to your data
  
  

You can contact us using the information below to raise a request.

9. Updates to This Policy

We may occasionally update this Privacy Policy. All changes will be posted on this page with the new effective date.

10. Contact Us

If you have any questions or concerns, feel free to contact us:

📧  bigbenexports@gmail.com 

📍  Big-Ben, Station Road, Dhandari Kalan, Ludhiana - 141014 PB, India 

📱 +91-161-5097819; +91 83600-24090