Privacy Policy
Privacy Policy of Bibaaha.com
Bibaaha.com is an online matrimonial platform dedicated to providing matchmaking services in accordance with Bangladeshi laws and Islamic values. Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your information.
By using our website or app, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.
1. Information We Collect
We collect two types of information:
A. Information You Provide
When you register and use Bibaaho.com, you may provide:
Basic Information: Name, gender, email address, phone number.
Profile Details: Date of birth, education, job history, marital status, family background, photographs (for grooms), and personal interests.
Payment Information: Mobile banking details when purchasing contact access (“Connections”).
User-Generated Content: Success stories and messages shared with customer support.
B. Information We Collect Automatically
User Activity: Login times, selected biodatas, ‘Connection’ usage, etc.
OTP Verification: We use SMS to send a one-time password (OTP) for secure login authentication.
2. How We Use Your Information
We use your information for the following purposes:
To manage and maintain your account
To provide customer support
To improve and personalize our services
To contact you with service-related updates, offers, or promotions
To ensure a safe and secure environment for all users
3. Information Sharing
Your safety is our priority. We follow strict policies to protect your identity and contact information:
We do not publicly display contact information or identity details.
We encourage users to share parents’ contact details for female users, for added privacy and cultural sensitivity.
We may share your biodata with other users for matchmaking based on your interests.
We may disclose information when required by law, legal process, or to protect the rights of Bibaaho.com or its users.
4. Managing Your Information
You can access, edit, or update your profile information anytime. However, if you edit an already approved biodata, it will be marked “Under Review” until verified.
For security reasons, we may ask for identity verification before making any critical changes or fulfilling certain requests.
You may also choose to delete your account at any time.
5. Data Security
We use industry-standard security measures to protect your data, including encryption for sensitive information like mobile banking details. All personal data is stored securely and access is restricted to authorized personnel only.
However, please note that no system is completely secure. We cannot guarantee the absolute security of your data during transmission or storage.
6. Data Retention
If you delete your account, your profile will no longer be accessible or shared. However, we may retain your data for a reasonable period for:
Fraud prevention and verification
Legal compliance
Responding to inquiries from law enforcement
7. Policy Updates
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the revised effective date. Continued use of our service after any changes means you agree to the updated policy.
8. Cookies Policy
We use cookies for the following purposes:
To remember your login and preferences
To analyze how you use our site and improve user experience
To personalize your profile and interaction with the website
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our practices, please reach out to us:
SIS Media
Level 9, Suite 10-A, Razzak Plaza
383 Boro Moghbazar, Dhaka, Bangladesh
Contact:
+880 2226665058,
+880 1575-200052 (WhatsApp)
📧 Email: support@sismediabd.com