Return policy 

Return Policy

At Bharat Karmochary, we are committed to ensuring the satisfaction of our clients. While we do not deal in the sale of physical goods, the following policy outlines our approach to addressing any issues related to our services.

Service Cancellation and Refunds

Project Cancellation:

Clients may request the cancellation of a project prior to its commencement. To do so, please contact our customer service team as soon as possible.

If a project is cancelled before any work has started, the client is entitled to a full refund of the advance payment.

Partial Refunds:

If a project is cancelled after work has commenced, a partial refund may be issued based on the extent of work completed.

The refund amount will be calculated after deducting the costs incurred for the work completed up to the cancellation date.

Non-Refundable Situations:

No refunds will be issued for services already rendered and completed as per the agreed project scope.

Refunds are not applicable for delays or issues arising from the client's failure to provide necessary materials, approvals, or access to the project site.

Dispute Resolution

Quality Assurance:

We stand by the quality of our work and strive to meet or exceed client expectations. If you are dissatisfied with any aspect of our service, please contact us immediately.

Our team will work diligently to address and resolve any issues to your satisfaction.

Mediation:

In the event of a dispute that cannot be resolved through direct communication, we may engage a third-party mediator to facilitate a fair resolution.

Both parties agree to participate in good faith in the mediation process to reach an amicable solution.

How to Request a Refund

To request a refund or initiate a cancellation, please follow these steps:

Contact Us:

Reach out to our customer service team via email or phone with your project details and the reason for your request.

Our contact information can be found on the [Contact Us] page of our website.

Provide Documentation:

Provide any relevant documentation, such as the service agreement, proof of payment, and details of the work completed.

Review and Processing:

Our team will review your request and provide a response within 7 business days.

If approved, refunds will be processed within 14 business days and credited back to the original method of payment.

Contact Information

For any questions or further assistance regarding our return policy, please contact us at:

Email: [Your Email Address]

Phone: [Your Phone Number]

Address: [Your Company Address]

Thank you for choosing Bharat Karmochary. We value your trust and are dedicated to providing exceptional service and support.