Terms of Use 1. Welcome These Terms of Use govern your access to and use of Bellen met Sinterklaas & Chat By using our services, you agree to these rules.
2. Eligibility Users must be at least 13 years old (16 in some jurisdictions). Parents/guardians must provide consent before submitting any child-related information.
3. Phone Numbers & Calls To place calls via Twilio, you may provide a recipient phone number. You authorize us and Twilio to place the call on your behalf using AI-generated voices where selected.
4. Live Chat Service & Email Notifications Our live chat is built into the service. When a user sends a message, our email provider (Brevo) delivers an email notification to us that includes the message content. If you delete your account, in-app live chat records are permanently deleted from both ends (our servers and the client). System backups may persist for up to 15 days before automatic deletion. Email notifications containing message content may be retained in our email systems as part of routine business records.
5. Advertisements The application displays in-app advertisements served by Google AdMob. By using the app, you consent to the display of such advertising, subject to applicable privacy and data protection laws.
6. Termination We reserve the right to suspend or terminate access for violation of these Terms.
7. Dispute Resolution All disputes are resolved by binding arbitration in California under AAA rules. No jury or class actions are permitted.
Privacy Policy 1. Introduction Bellen met Sinterklaas & Chat respects your privacy.
2. Data We Collect We collect account details, subscription data, and a phone number you provide for Twilio calls, plus optional personalization info for Santa calls.
3. Live Chat & Email Notifications We provide a built-in live chat. When you send a chat message, an email notification containing that message is sent to us by our email service provider, Brevo. If you delete your account, in-app chat messages are deleted from both our servers and the client. Backup copies may remain for up to 15 days. Email notifications containing message content may be retained in our email systems for operational, security, and record-keeping purposes.
4. Advertising Our app uses Google AdMob to serve advertisements. AdMob may collect device information and usage data to deliver personalized or contextual ads.
5. Third-Party Providers We work with trusted third-party providers, each of which has its own privacy policy: - Twilio (calls): https://www.twilio.com/legal/privacy - ElevenLabs (voice): https://elevenlabs.io/privacy - HeyGen (video): https://www.heygen.com/privacy - OpenAI (scripts/AI): https://openai.com/policies/privacy-policy - DeepSeek (AI): https://www.deepseek.com/privacy - Brevo (email notifications): https://www.brevo.com/legal/privacypolicy - Cloudflare (security & backup): https://www.cloudflare.com/privacypolicy - Google AdMob & Play Billing: https://policies.google.com/privacy
6. Data Deletion App account information and in-app live chat records are deleted immediately upon account deletion from both ends. System backups are securely retained for up to 15 days before permanent deletion. Email notifications containing message content may be retained in our email systems independently of backup deletion timelines.
Notice at Collection 1. Summary We collect only essential information to deliver our services.
2. What We Collect - Account info - Phone number for Twilio - Optional child personalization info - Messages sent through our live chat feature and copies delivered via email notifications (Brevo) - Device and interaction data associated with AdMob advertising services
Terms of Sale 1. Overview These Terms of Sale govern subscriptions, credits, and payments for Santa Claus Custom Video Call.
2. Plans & Pricing We offer the following subscription plans:
- Ad-Free Plan: $2/month
- Pro Plan: $23/month
- Ultra Plan: $30/month
3. Credits Credits are consumed as follows: Video = 1 credit, Ultra Voice Call = 1 credit (voice + first call). Reusing the same generated voice for another call = 1 credit per attempt.
4. Billing & Payment Subscriptions auto-renew monthly through Google Play Billing.
5. Refund Policy Refund requests must be submitted within 24 hours of purchase. To be eligible, no credits (video or voice) associated with the subscription may have been used. If any credits have been consumed, the subscription is non-refundable.
Notice at Collection 1. Summary We collect only essential information to deliver our services.
2. What We Collect - Account info - Phone number for Twilio - Optional child personalization info - Messages sent through our live chat feature and copies delivered via email notifications (Brevo) - Device and interaction data associated with AdMob advertising services
3. Retention & Deletion App-related information and in-app live chat data are deleted immediately upon account deletion from both ends. System backups are retained for a maximum of 15 days before automatic deletion. Email notifications containing message content may be retained in our email systems for operational and record-keeping purposes.
Legal Notice 1. Ownership Santa Claus Custom Video Call, including its design, code, and branding, is owned by the developer.
2. Disclaimer of Warranties The app is provided 'as is'.
3. Third-Party Services Our services integrate with trusted third parties including: - Twilio (calls) - ElevenLabs (voice) - HeyGen (video) - OpenAI (AI scripts) - DeepSeek (AI) - Brevo (email notifications) - Cloudflare (security & backup) - Google AdMob & Google Play Billing
Users are encouraged to review the privacy policies of each third-party provider for more information on their practices.
4. Dispute Resolution All disputes shall be resolved by AAA arbitration in California.
Contact Us If you have any questions regarding privacy while using the Application, or have questions about the practices, please contact the Service Provider via email at ibrahim2000odehgerman@gmail.com.