In order to improve airport travel and give United Airlines AEX Terminal passengers a seamless experience, the AEX Terminal has been equipped with contemporary facilities. The terminal is located at key airports and serves as a hub for United's domestic and international flights. Modern conveniences including spacious check-in counters, streamlined security lines, and efficient luggage handling equipment facilitate luggage handling and check-in. For example, first- or business-class premium lounges, comfortable seating areas, and charging stations are examples of how passengers' comfort is prioritized. A large assortment of food and beverages are available at the AEX Terminal's several eating options, which include quick-service kiosks and sit-down restaurants. Digital screens and interactive kiosks with the most latest flight information are available at the terminal.
Loyalty program support
United Airlines offers dedicated support for MileagePlus members, its frequent flyer loyalty program. The terminal has customer service representatives available to assist with earning and redeeming miles, understanding loyalty tiers, and providing support for booking upgrades or managing rewards. Loyalty program benefits, including priority check-in, boarding, and access to lounges, are streamlined to ensure that members enjoy a smoother travel experience.
Business workstations
Business workstations are available for passengers who need to catch up on work or handle urgent business matters while at the airport. These areas provide computers, high-speed internet access, and printing services. Passengers can work efficiently in a quiet, designated environment, with comfortable seating and privacy to conduct calls or meetings as needed.
Children’s play areas
The terminal provides dedicated children’s play areas, allowing young travelers to unwind and have fun before their flight. These areas are equipped with safe, age-appropriate toys and activities designed to entertain children while giving parents a break from managing restless little ones. It's a family-friendly space that enhances the travel experience for families with children.