Dear Ms. Roberts,

We would like to express our deepest gratitude for considering AGL as your insurance provider. You have made a wise choice, and your business is very important to us. Unfortunately, however, we are afraid to inform you that your insurance policy application cannot be approved at the moment. The type of policy which you applied for isn’t available right now. Currently we are working on bringing that policy back. Therefore, we are keeping your application on hold for future reference and further processing when your preferred policy becomes available again. If you would prefer not to wait for approval and would like us to remove your application from our system, please let us know. We hope that you will still consider taking out a policy with us when it becomes available. We appreciate your patience and understanding on this matter.

Sincerely,

Miranda Lawson

Senior Insurance Agent, AGL