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Alcohol service permit applications are processed through the online portal which allows applicants to create an account, submit an application, take the alcohol server permit test, and pay with credit/debit card.

Q: What is a service permit?

A: A service permit is a permit issued by the Oregon Liquor Control Commission to employees who serve alcohol in restaurants, taverns, nightclubs, bars, lounges, private clubs, and similar businesses. A service permit costs $23.00 plus $5.65 portal provider fee and is good for 5 years. The fees are non-refundable.

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Q. Where do I get an application?

A: Service permit applications are processed exclusively through a portal on OLCC's web page. Paper applications are no longer accepted. Applicants can create an account through the Alcohol Service Permit Portal, through which you can submit an application for a service permit and take the Alcohol Server Education test. Payment will be made through the portal using debit or credit card.

Q: What if I'm a licensee who doesn't need a service permit, but I need to take the class and pass the test?

A: You will still need to take either an in-person or online Alcohol Server Education Class and create an account through the Alcohol Service Permit Portal. Through the portal, you will be able to take the test. You will not be required to submit an application or pay the fees unless you are selling or serving alcoholic beverages, or supervising those who do.

Q: When may I begin work?

A: You may begin working only after you have been issued your temporary permit through the portal. It must be available at all times while you are working until you receive your five-year permit. You can also save, download, email, or take a screen print of your permit instead of printing on paper.

Q: How do I apply for a service permit?

A: Create an account through the Alcohol Service Permit Portal. Fill out the application form, upload a valid copy of your state-issued ID, driver license, or passport, and pay the fee of $23 and the $5.65 portal provider fee. The fees are non-refundable. You will be able to print/download a temporary permit until your application is reviewed and you receive your approval/denial notification via email.

Q: I don't have a computer and/or internet access. Is there another way to apply?A: All service permit applications must be completed through the portal. Paper applications are no longer accepted. If you do not have access to a computer, smart phone or tablet, there are other places where public access to computers is available such as a public library, school, or community center. Most in-person Alcohol Server Education Class Providers offer support with applications and for students who do not have a computer or internet access.

Q: Can I upload documents to the portal from my phone or tablet?

A: Yes. If you have a photo or copy of the document on the mobile device you are using in one of the supported document types, you can select the folder where it is saved to upload the file through the upload screen in the portal. If you have it saved on a different device, try emailing or texting the document to the device you are using and save it to the device. Another option is to save the document on a cloud-based server like google docs so you can access it from the device you are using. If you are still having issues uploading your ID or proof of class receipt, please call our office at 503-872-5200 or email us your question at olcc.servicepermits@oregon.gov.

Q: When do I need to create an account for the Alcohol Service Permit Portal?

A: You can create an account at any time. Keep in mind that you have 45 days after you submit your application to take an in-person or online Alcohol Server Education class and pass the test (through the portal) to get your five-year OLCC Alcohol Service Permit.

Q: What are the supported user platforms/browsers to use the web portal?

A: The most common web browsers supported for Windows are Chrome, Firefox, and Internet Explorer; for Mac are Chrome, Firefox, and Safari. For a complete list of supported browsers, see NIC USA's web site.

Q: I used to pay $23 for my application. Why do I have to pay an additional fee?

A: The additional portal provider fee of $5.65 covers the cost of the web system. This fee allows better management of your records by the OLCC and allows us to provide you with unlimited access to your account.

Q: Why are there three separate fees?

A: The three fees include: $13 Alcohol Education Administration Fee, $10 Service Permit Fee, and $5.65 Portal Provider Fee. The fees are non-refundable. The Alcohol Education Administrative Fee and Service Permit Application Fee are established by law and support the Alcohol Server Education Program and the processing of your application. The $5.65 portal provider fee covers the cost of the online system.

Q: I don't have a credit/debit card. Can I pay with cash, or check?

A: No. Through the web portal, the only methods of payment that will be accepted are credit or debit card (Visa or Mastercard). The system will accept a prepaid Visa or Mastercard credit card that can be purchased at most grocery/convenience stores.

Q: Why does my emailed receipt not include the total amount?

A: The individual fees are reflected on the receipt, although not tallied in total. If you need this receipt for tax or reimbursement purposes, please make sure to include both the $5.65 portal fee and the $23 Alcohol Service Permit fees.

Q: I took an Alcohol Server Education class, paid a fee, and took a test. Do I still need go to OLCC's Alcohol Service Permit Portal?

A: Yes. While taking an approved In-Person Class or Online Class is a requirement to get your Alcohol Service Permit, you still need to create an account through the portal, submit your application, pay your fees, submit proof of class documentation, and pass the Alcohol Server Education test to get your temporary permit. Once staff review of your application has taken place, you will be notified via email of your approval/denial. Most in-person class providers offer support with applications and for students who do not have a computer or internet access.

Q: May I take an Alcohol Server Education Class before I submit an application?

A: Yes. If you take a class first, the class is good for 2 years. You may apply for a permit any time within those 2 years. However, if you submit an application first, the application is good for only 45 days. You will also be required to upload proof of class and pass the Alcohol Server Education test through the portal within 45 days of submitting your application.

Q: Does my receipt for the class serve as my temporary permit?

A: No. You will need to create an account and enter the web portal in order to submit an application, pay the fees and print a temporary permit from the portal. Keep in mind that you have 45 days after you submit your application to take an in-person or online Alcohol Server Education class and pass the test (through the portal) to get your five-year OLCC Alcohol Service Permit.

Q: I already passed a test through my Alcohol Server Education class, why am I being asked to take another test on your web site?

A: As of May 1, 2018, all applicants must submit an application and take the test through the portal. Applicants who have taken the test from an in-person or online Alcohol Server Education Class provider between May 1, 2016 and May 1, 2018, can either retake the test through the portal, or contact our office at 503-872-5133 in Portland or 1-800-452-6522, ext. 25133 to verify previously submitted test scores.

Q: Can I take the test in person?

A: No. After taking an in-person or online class, students will be required to upload a receipt or proof of class document into the portal to verify successful class completion. Once the receipt has been uploaded, students will be able to access and take the test.

Q: How do I get a replacement or duplicate copy?

A: Service Permit holders who have submitted an application through the portal can log into their accounts to reprint a valid Alcohol Service Permit free of charge. Service Permit holders who have not submitted an application through the new portal, but need a copy, can contact our office at 503-872-5200 or olcc.servicepermits@oregon.gov for a free copy of their permit.

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