We are here to help you with questions, feedback, and technical issues.
Contact Us
If you need assistance, please reach out using one of the options below. We aim to respond within 2–3 business days.
Email: ChristinaRatlifffed@outlook.com
Phone: +1 (607) 228-9166
When contacting us, please include your device model, iOS version, and a brief description of the issue. Screenshots are welcome if they help explain the problem.
Frequently Asked Questions
How do I back up my data?
Open Leisure → Data Tools → Export Archive. Save the file to Files, iCloud Drive, or email it to yourself.
How do I restore my data?
Open Leisure → Data Tools → Import Archive and select your previously exported backup file.
How do I lock my journal?
Open Journal → Privacy. Enable Privacy Lock and set a password. You may also use Face ID or Touch ID when available.
Why is my sealed journal entry still locked?
Sealed entries unlock automatically on the unseal date you chose. Until then, they remain private.
Does BambooLeisure require an account?
No. Your records are stored on your device. No sign-up is required to use the app.
How do I change the app theme?
Open Bamboo Visuals → Global Theme and choose Light, Dark, or Eye Care mode.
Report a Problem
To report a bug or request a feature, email us at ChristinaRatlifffed@outlook.com with:
What you were trying to do
What happened instead
Your iPhone or iPad model and iOS version
The BambooLeisure app version (shown in App Store Connect / Settings if needed)
Privacy
For information about how we handle your data, please read our Privacy Policy.
© BambooLeisure. Last updated: June 2026.
We are here to help you with questions, feedback, and technical issues.