Terms of Service
Last Updated: May 14, 2026
Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the mobile application (the "App") operated by us ("we", "us", "our", or the "Company").
Your access to and use of the App is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the App.
1. Use of the App
1.1 App Purpose
The App is a utility tool designed to help users backup, manage, and analyze their own WhatsApp chat history.
1.2 Acceptable Use
You agree to:
Use the App only for lawful purposes and in accordance with these Terms.
Only backup, import, or analyze conversations that you have the right to access.
Not use the App to stalk, harass, or violate the privacy or rights of others.
Not reverse engineer, decompile, or attempt to extract the source code of the App.
Not use automated means to access the App in a manner that sends more requests than a human could reasonably produce.
1.3 User Responsibility
You are solely responsible for the data you choose to backup, import, or analyze using the App. You represent and warrant that you have the legal right to access and process any chat data you import into the App.
1.4 Disclaimer of Affiliation
The App is an independent application. It is not affiliated, associated, authorized, endorsed by, or in any way officially connected with WhatsApp Inc., Meta Platforms, Inc., or any of their subsidiaries or affiliates. "WhatsApp" is a registered trademark of WhatsApp Inc.
2. Subscriptions and In-App Purchases
2.1 ChatVault PRO
The App offers an optional premium subscription (the "PRO Version") that unlocks advanced features such as unlimited AI analysis, Privacy Lock, and unlimited backups.
2.2 Subscription Plans
We offer various subscription durations (e.g., weekly, monthly, or annual). The specific plans available, their features, and pricing are clearly displayed within the App on the subscription purchase page.
Actual prices may vary by region and are determined by Apple. The price displayed in the App is retrieved dynamically from the App Store and includes applicable taxes.
2.3 Billing and Auto-Renewal
Payment will be charged to your Apple ID account at the confirmation of purchase.
Subscription automatically renews unless it is canceled at least 24 hours before the end of the current period.
Your account will be charged for renewal within 24 hours prior to the end of the current period at the same rate.
You can manage and cancel your subscriptions by going to your Account Settings in the App Store after purchase.
No cancellation of the current subscription is allowed during the active subscription period.
2.4 Free Trial
If a free trial is offered:
Any unused portion of a free trial period will be forfeited when you purchase a subscription.
The free trial is available only to new subscribers and is limited to one per Apple ID.
2.5 Refunds
All purchases are final. Refund requests must be directed to Apple through the App Store. We do not process refunds directly. For assistance, visit https://reportaproblem.apple.com.
2.6 Restore Purchases
If you have previously purchased a subscription, you can restore your purchases at any time through the "Restore Purchases" option available in the App's Settings or Paywall screen.
3. User Content
3.1 Ownership
You retain all ownership rights in the chat data and content you import into the App. We do not claim any ownership over your personal chat data.
3.2 License
By using the AI features, you grant us a limited, non-exclusive, temporary license to process the submitted text snippets solely for the purpose of generating the requested analysis. This license terminates immediately upon delivery of the AI response.
4. Intellectual Property
The App and its original content (excluding user-provided chat data), features, functionality, design, and underlying technology are and will remain the exclusive property of the Company and its licensors. The App is protected by copyright, trademark, and other intellectual property laws.
5. Limitation of Liability
To the fullest extent permitted by applicable law, in no event shall we, nor our directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
Your access to or use of or inability to access or use the App;
Any conduct or content of any third party;
Any unauthorized access, use, or alteration of your transmissions or content;
The accuracy, reliability, or completeness of any AI-generated analysis or suggestions.
AI Disclaimer: The AI features provide informational analysis only and should not be relied upon as professional advice (psychological, legal, or otherwise). AI-generated content may contain inaccuracies, and you use such features at your own risk.
6. Disclaimer of Warranty
Your use of the App is at your sole risk. The App is provided on an "AS IS" and "AS AVAILABLE" basis. The App is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.
We do not warrant that:
The App will function uninterrupted or be error-free;
The results obtained from the use of the App will be accurate or reliable;
Any defects in the App will be corrected.
7. Indemnification
You agree to defend, indemnify, and hold harmless the Company and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or expenses arising from your use of the App or your violation of these Terms.
8. Termination
We may terminate or suspend your access to the App immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the App will cease immediately.
9. Governing Law
These Terms shall be governed and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. Any legal action or proceeding arising out of these Terms shall be brought exclusively in the courts of Santa Clara County, California.
10. Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.
11. Entire Agreement
These Terms constitute the entire agreement between us regarding our App, and supersede and replace any prior agreements we might have between us regarding the App.
12. Apple End User License Agreement (EULA)
This App is licensed, not sold, to you. Your use of the App is also subject to the terms and conditions of Apple's Standard Licensed Application End User License Agreement ("Standard EULA"), available at https://www.apple.com/legal/internet-services/itunes/dev/stdeula/. In the event of any conflict between these Terms and Apple's Standard EULA, these Terms shall take precedence to the extent permitted by applicable law.
You acknowledge that:
These Terms are between you and the Company only, and not with Apple, Inc. ("Apple").
Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App.
Apple is not responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of the App.
Apple is a third-party beneficiary of these Terms, and upon your acceptance, Apple will have the right to enforce these Terms against you as a third-party beneficiary.
13. Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide reasonable notice prior to any new terms taking effect. By continuing to access or use our App after those revisions become effective, you agree to be bound by the revised terms.
14. Contact Us
If you have any questions about these Terms, please contact us at: support@wuprolab.cc