BABYTOR

Babytor Privacy Policy

Introduction

Babytor Mobile Application (“App”) provides parents with livestream video and audio services to help them monitor and take care of their babies (“Services”). The App processes personal data collected from the App.

The purpose of this Privacy Policy is to help you understand our privacy practices when you download and use the App and use our Services, including what information and personal data we collect, why we collect it, and what we do with it, as well as your individual rights. The controller of your personal data under this Privacy Policy is Mert Erda ("Babytor", "our", "we" or "us"). 

Using the Service indicates your agreement with the terms outlined in this Privacy Policy. If the terms of this Privacy Policy are not agreeable to you, kindly refrain from using the Service. If you still have any questions or concerns, please contact us at babytorapp@gmail.com.

What personal information do we collect?

We process information and personal data, as described in detail below, when we provide our Services, including when you access, download, install or your usage of the App. We associate your personal data with unique identifiers. We may use this personal data as specified below and in general to perform the Services requested by you as a contractual necessity, to operate, provide, improve, customize and support our Services based on our legitimate interest, or to comply with a legal obligation to which we may be subject. If you do not want us to collect and process your personal data, you may not be able to use the Services.

While utilizing our Service, we may request you to furnish us with specific personally identifiable information that can be utilized to get in touch with you or establish your identity ("Personal Data"). Personally identifiable information may encompass, but is not limited to: 

Account data

When you create an account, the personal data we collect may include: your name, username, email address, country, device information, location (IP address). We also process information on your App usage, including your session, and authentication information. We process your Account Data to create and manage your usage of the App, allow you to securely use the App and provide our Services, including sending you push notifications, background fetch, background processing and/or in connection with the Services. 

Videos and snapshots data

The App allows you to see your baby’s live videos. If you are away from home, the App will stream these videos to your device that you have designated as the parent station. However, the App will not store this data. 

Voice and audio data

You can talk to your baby using the App. If you are away from home, the App will allow you to stream your audios to your parent station device(s). However, the App will not store this personal data. 

Usage data

We may collect specific device information when you download, access, or use the App. This includes your device number, firmware version and usage data. We use this data to ensure the App works properly and uses the right firmware.

Ratings and reviews data

Should you choose to write a review or rate the App on the App Store, we may process this information to respond to your comments and questions, gain insight into your feelings while using the App, get familiar with your overall perception of the App, and use these insights to improve the App. We can only see your app store username, ratings, comments and any other detail you decide to share with us or make publicly available. Unless you require us to do so, we do not link this information to your account credentials or any other information we hold from you. When you require customer support, we may use your data to follow-up on your case and guide you through our customer support process in accordance with section Customer support data further below.

Customer support data

When you require customer support, we may ask you to provide us with information related to your use of our Services, including your interaction with the App, and how to contact you so we can provide the required support. We operate and provide our Services, including providing customer support, and improving, fixing, and customizing our Services. We also use your information to respond to you when you contact us.

Cookies data

We use cookies, tags or similar technologies (“Cookies”) and/or collect information from your mobile device to operate, provide, improve, understand, and customize our Services. Cookies allow us to recognize your mobile device, and collect information and personal data including your unique user device number, the IP address of your mobile device, session and usage data, or service-related performance information, which is information about your use of the App. We may also use this information to show you country specific content (including information in your local language).

Permissions

The App may request your permission to access your mobile device’s storage capabilities, sensors or other features. We require access when strictly necessary to provide the Services as detailed below.

Camera: The App requires camera permission for accessing the camera or capturing images and video from the device.

Microphone: The App requires microphone permission to allow you to hear and talk to your baby.

Wi-Fi: If necessary, the App requires Wi-Fi permission to connect the baby station and parent station. 

You can at any time block these permissions through the settings of your mobile device. Please note that we may not provide Services when users block these permissions.

Application Data

If you use the App, we also may collect the following information if you choose to provide us with access or permission: Mobile Device Data. We automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information and system configuration information, device and application identification numbers, hardware model Internet service provider and/or mobile carries, and IP address (or proxy server). If you are using the App, we may also collect information about the phone network associated with your mobile device, your mobile device's operating system or platform, the type of mobile device you use, your mobile device's unique device ID, and information about the features of the App.

All personal Information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Unless specified otherwise, all personal data requested by this App is mandatory and failure to provide this personal data may make it impossible for this App to provide its services. If you are uncertain about which personal data is mandatory, you are welcome to contact us anytime. You are responsible for any third-party personal data obtained, published or shared through this App.

How do we process your personal data?

We process your personal data for a variety of reasons, depending on how you interact with our Services, including:

- To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.

- To respond to user inquiries/offer support to users. We may process your information to respond to our inquiries and solve any potential issues you might have with the requested service.

 - To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.

 - To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.

How long do we keep your data?

We will retain your personal data for as long as necessary or permitted for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria we use to determine our retention periods include: (i) the length of time you use the App and Services; (ii) whether there is a legal obligation to which we are subject; or (iii) whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information or if this is not possible, then we will securely store your personal information and isolate it from any further processing until deletion is possible. 

Your choices and rights

If you would like to submit a request to access, rectify, erase, restrict or object to the processing of personal data that you have previously provided to us, or if you would like to submit a request to receive an electronic copy of your personal data for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by applicable law), you may contact us at babytorapp@gmail.com. 

You may exercise certain rights regarding your personal data processed by the App.

In particular, you have the right to do the following, to the extent permitted by law:

• Withdraw your consent at any time. You have the right to withdraw consent where you have previously given your consent to the processing of your personal data.

• Object to processing of your personal data. You have the right to object to the processing of your personal data if the processing is carried out on a legal basis other than consent.

• Access your personal data. You have the right to learn if personal data is being processed by the App, obtain disclosure regarding certain aspects of the processing and obtain a copy of the personal data undergoing processing.

• Verify and seek rectification. You have the right to verify the accuracy of your personal data and ask for it to be updated or corrected.

• Restrict the processing of your personal data. You have the right to restrict the processing of your personal data. In this case, the App will not process your personal data for any purpose other than storing it.

• Have your personal data deleted or otherwise removed. You have the right to obtain the erasure of your personal data from the App.

• Receive your personal data and have it transferred to another controller. You have the right to receive your personal data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance.

• Lodge a complaint. You have the right to bring a claim before their competent data protection authority.

In your request, please make clear what personal data you would like to access, rectify, erase, restrict or object to its processing. For your protection, we may only implement requests with respect to the personal data associated with your account, your email address or other account information, that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.

Please note that:

• Where we rely on consent to collect and/or process your personal data, you may withdraw your consent at any time, without affecting the lawfulness of processing based on consent before your withdrawal.

• Where we rely on performance of a contract to process your personal data for purposes of the Services, we may not be able to provide the Services if we do not receive your information.  

• We will only process your data for the App’s legitimate interests when we’ve concluded that the processing will not outweigh your privacy rights and interests.

• If you make use of (some of) your choices and rights, you may not be able to use, in whole or in part, our Services anymore.

We protect your personal data

We take seriously our duty to protect the data you entrust to the App against accidental or unauthorized alteration, loss, misuse, disclosure or access. The App uses a variety of security technologies, technical and organizational measures to help protect your data. For this purpose we implement, among others, access controls, use firewalls and secure protocols. Please also note that the video and audio services of the App are end-to-end-encrypted.

Special information for parents

While the Services are not directed to children, as defined under applicable law, it is the App policy to comply with the law when it requires parent or guardian permission before collecting, using or disclosing personal data of children. We are committed to protecting the privacy needs of children and we strongly encourage parents and guardians to take an active role in their children’s online activities and interests.

If a parent or guardian becomes aware that his or her child has provided us with his or her personal data without their consent, please contact us at babytorapp@gmail.com. If we become aware that a child has provided us with personal data, we will delete his/her data from our files.

Changes to this Privacy Notice

We may update our Privacy Policy from time to time. For this reason, we reserve the right to amend or update this Privacy Policy from time to time. When we update this Privacy Policy, we will also update the date at the bottom of this Privacy Policy and the updated version will be effective as soon as it is accessible. You are advised to review this Privacy Policy periodically for any changes. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information. If you do not agree to the revised Privacy Policy, you should alter your preferences, or consider stop using our Services. By continuing to access or make use of our Services after those changes become effective, you acknowledge that you have been informed and agree to the Privacy Policy as amended. These Terms are in effect as of October 29, 2023.

Entire Agreement 

These Terms are the entire agreement between you and Babytor regarding your use of the Service.

Contacting Babytor

If you have any question about this Privacy Policy or about the way in which the App uses your personal data, please feel free to reach out to Babytor at:

babytorapp@gmail.com