Availo (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the rights available to you when using our mobile application (“App”).
We collect and process the following types of information to provide and improve our services:
Location Data: Access to your device’s GPS/location services, used only to show nearby shops and services.
Account Information (Customers & Shopkeepers): Name, email address, password, and other details required for account creation and login.
Shopkeeper Data: Shop details (shop name, address, items, prices, quality, stock status, and delivery range).
Customer Data (optional): Delivery details (such as address and phone number) when requesting home delivery.
App Usage Information: Device information, interaction logs, and analytics to improve app performance.
We do not collect sensitive personal data such as contacts, photos, messages, or files from your device.
We use the collected information to:
Display nearby shops, their items, and availability.
Allow shopkeepers to list shops, manage items, set prices, update stock, and provide delivery options.
Enable shopkeepers to promote products, offer discounts, and send advertisement notifications to customers within their chosen range.
Provide home delivery where offered by shopkeepers.
Improve app functionality, user experience, and customer support.
Comply with legal obligations.
We do not use your data for tracking you outside the app or selling it to third parties.
We do not sell, rent, or trade your information. We may share limited data only in the following cases:
Service Providers: With trusted partners who help us with hosting, analytics, or technical support.
Legal Requirements: When required by law, regulation, or valid legal process.
We use industry-standard security practices to protect your information, including encryption in transit when data is sent between your device and our servers. While no system is 100% secure, we regularly review our practices to reduce risks.
Account and shop data are retained as long as your account is active.
You can delete your account at any time from the Delete Account option in the app. Shopkeepers can delete shops using the Delete Shop option.
Once deleted, associated data will be permanently removed, except where retention is required by law (e.g., payment or transaction records).
Location Access: You can enable or disable location permissions in your device settings. Some features may not work without it.
Account Control: You can update or delete your account or shop directly within the app.
Notifications: You can manage promotional or advertisement notifications from the app or device settings.
Our App is open to use for all childrens. We do not knowingly collect personal data from children. If we become aware of such data, we will delete it immediately.
We may update this Privacy Policy from time to time. Updates will be posted within the App and/or on our official website with a new “Effective Date.”
If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact us at:
📧 Email: availo0927@gmail.com
📞 Phone: 6204183318