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Top 10 Chat Etiquette Rules You Shouldn’t Break:
💖Start with courtesy
💖Take advantage of canned responses
💖Keep the tone positive
💖Show your proactivity
💖Mind your grammar and spelling
💖Write as you speak
💖Chat with humor
💖Filter your emoji
💖Say no to complicated vocabulary and caps lock
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Source: https://helpcrunch.com/blog/chat-etiquette/
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3G EBOOKS.pdf
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