AthAR values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use the AthAR mobile application.
1. Information We Collect
We may collect the following types of data when you use our Service:
Personal Information: Such as your name, email address, or contact details when you register, contact us, or interact with the App.
Location Data: Used to enhance AR-based experiences and provide relevant nearby site information.
Usage Data: Information about how you interact with the App, including visited pages, AR interactions, and session durations.
Media Access: Access to your device’s camera and photos may be requested to enable AR functionality.
Device Information: Includes device type, model, operating system, and unique identifiers for performance and security purposes.
2. How We Use Your Information
We use collected information to:
Provide, maintain, and improve the AthAR experience.
Deliver AR and tourism-based features relevant to your current location.
Respond to user inquiries and provide customer support.
Analyze app engagement and performance for feature improvements.
Comply with legal obligations and protect users’ rights and security.
We process personal data lawfully, fairly, and transparently in accordance with applicable UAE data protection regulations.
3. Sharing of Information
We may share your information only in the following cases:
With Service Providers: To facilitate app functionality, analytics, hosting, and AR experiences (e.g., Firebase, map services).
For Legal Reasons: When required by law, regulation, or legal process.
With Consent: When you explicitly agree to data sharing for specific purposes.
We do not sell, trade, or rent personal information to third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
Encryption of sensitive data in transmission and storage.
Secure servers and restricted access control.
Continuous monitoring to prevent unauthorized access, alteration, or misuse.
However, no method of transmission over the internet or electronic storage is 100% secure. You use AthAR at your own risk.
5. Data Retention
We retain your personal data only as long as necessary for the purposes described in this Policy, unless a longer period is required by law or for legitimate business purposes.
Once data is no longer needed, it will be securely deleted or anonymized.
6. Data Deletion Request
You may request the deletion of your personal data at any time by contacting us at admin@athar-ae.com.
Upon receiving your request:
We will verify your identity.
Remove your data from our active systems within a reasonable timeframe (usually within 30 days).
Retain limited data only if required by law (e.g., compliance or dispute resolution).
7. Your Rights
Depending on UAE privacy regulations, you have the right to:
Access a copy of your personal data.
Request correction or deletion of your data.
Withdraw consent to data processing at any time.
Restrict or object to certain processing activities.
You may exercise these rights by contacting admin@athar-ae.com.
8. Children’s Privacy
AthAR is not intended for children under the age of 16. We do not knowingly collect or store personal information from minors.
If you believe a child has provided personal data, please contact us so we can delete it promptly.
9. Third-Party Services and Links
AthAR may use trusted third-party providers solely to deliver app features, such as:
Map Services (e.g., Google Maps)
Firebase (for analytics and performance monitoring)
These services have their own privacy practices. We encourage you to review their privacy policies before use. AthAR is not responsible for the content or practices of external links.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
Updated versions will be posted within the app or on our website with the revised date indicated above
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:
admin@athar-ae.com