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Complaint Procedure
Here is a summary of the process of your complaints:
Students with complaints must file through STRAW's google form.
The complaint received will be reviewed by the core office.
Contact with the student will be made by the lead investigator who is a STRAW officer.
Meetings are expected to be conducted for investigation.
A commission report will be sent to the Office of Students Affairs.
The student is asked to wait for further details regarding their concern.
During the processing of his/her complaint, the student should keep in touch for updates, and is required to cooperate in achieving resolution. Meeting with relevant offices and personnel should be expected.
Time and Date of Incident
“All complaints shall be filed as soon as possible. No complaint shall be entertained if filed later than sixty (60) days after the lapse of the semester or summer session within which the alleged offense was committed.” (Code of Conduct III, Part D)
Ready to file a complaint? Send it to us here.
PRIVACY PROTECTION
In compliance with Republic Act 10173, the Data Privacy Act of 2012, the privacy and rights of the applicant are protected by the commission. Contents of the document and any other attachments are treated as confidential and are intended solely for the Central Student Government - Student's Rights and Welfare Commission.
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