ATA Technician Assistant
Effective date: June 8, 2026
Last updated: June 8, 2026
This Privacy Policy explains how DMIL360 INC ("we," "us," or "our") collects, uses, and protects your information when you use the ATA Technician Assistant mobile application ("ATA" or the "App"). By using the App, you agree to the practices described in this policy.
ATA Technician Assistant is operated by DMIL360 INC, located in Florida, United States. If you have any questions about this policy or your data, contact us at support@ata.earth.
We collect the following categories of information to provide and improve the App:
Account information: your name, email address, and phone number when you create an account.
Questions and search history: the electrical questions you ask ATA and your in-app search activity.
Photos and videos: images you capture or upload, such as equipment nameplates scanned through the App's nameplate scanner feature.
Audio data: voice notes you record on the job site.
Messages: lockout/tagout (LOTO) safety notifications and related messages you send to coworkers or supervisors through the App.
Product interaction and usage data: how you use the App's features, to help us improve functionality.
Diagnostics and crash data: technical information about app performance and crashes.
Customer support information: information you provide when you contact us for support.
To provide the App's features, including AI-powered answers, calculators, scanning, voice notes, checklists, and LOTO alerts.
To create and manage your account and subscriptions.
To respond to your support requests.
To monitor, maintain, and improve the App's performance and reliability.
To comply with legal obligations.
ATA's AI assistant is powered by Claude, an AI model provided by Anthropic. When you ask ATA a question, the content of your question is sent to Anthropic's servers to generate a response. We send only the information needed to answer your question. Anthropic's handling of this data is governed by Anthropic's own policies. Please avoid including sensitive personal information in your questions.
We use Supabase, a third-party cloud platform, to store account information and user content. Your data is stored on secure servers, and we take reasonable measures to protect it. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We share information with third-party service providers only as needed to operate the App, including:
Anthropic — to generate AI responses to your questions.
Supabase — for data storage and backend services.
Apple — for in-app purchases and subscription billing. Payment is processed by Apple; we do not collect or store your payment card details.
We do not sell your personal information.
ATA offers auto-renewable subscriptions and other in-app purchases processed through your Apple ID. Subscriptions automatically renew unless canceled at least 24 hours before the end of the current period. You can manage or cancel subscriptions in your device Settings. Payment is charged to your Apple ID at confirmation of purchase.
You may:
Access, update, or delete your account information within the App (account deletion is available in the in-app Dashboard).
Request a copy of the personal data we hold about you.
Request that we delete your personal data, subject to legal requirements.
To make a request, contact us at support@ata.earth. Depending on your location, you may have additional rights under laws such as the California Consumer Privacy Act (CCPA) or the EU General Data Protection Regulation (GDPR).
ATA is intended for use by professionals and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.
We retain your information for as long as your account is active or as needed to provide the App, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we delete or anonymize your personal data, except where retention is required by law.
We may update this Privacy Policy from time to time. We will post the updated version here with a revised "Last updated" date. Continued use of the App after changes constitutes acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy or our data practices, contact us at:
DMIL360 INC
Florida, United States
support@ata.earth