Introduction
Ascend is a mobile and web application operated by Sergio Rustarazo. This Privacy Policy explains what personal data Ascend collects, how we use it, who we share it with, and your rights.
Information We Collect
Account & Profile: username
Social & Friends: friend requests, friend list, friend interactions and related metadata.
Game & Usage Data: character state, progression, achievements, habits, dungeon and session progress, game-state snapshots, and in-app settings.
Communications: messages, support requests, feedback you send.
Device & Technical: device type, OS, app version, IP address, crash reports, performance logs.
Analytics & Behavior: feature usage, session lengths, errors, and aggregated metrics.
Local Storage & Cookies: cached game state and preferences stored on device/browser.
Third-Party Data: info you provide via connected services or social sign-ins.
How We Use Data
Provide Service: authenticate you, store your profile and game progress, enable friend features and gameplay.
Personalize: tailor gameplay, recommendations, and settings.
Notify: deliver push notifications, in-app and email updates about friend activity and game events.
Support & Safety: respond to support requests, moderate abuse, and secure accounts.
Improve: analyze usage to improve Ascend and fix bugs.
Legal: comply with laws and protect rights.
Sharing & Disclosure
Service Providers: we share data with vendors who help operate the service (hosting, analytics, push notifications, email).
Legal Compliance: disclose data to comply with law, legal processes, or to protect rights and safety.
Business Transfers: personal data may be transferred in connection with a merger, acquisition, or sale.
Aggregated Data: we may publish de‑identified or aggregated information.
No Sale: we do not sell personal data for money.
Cookies, Local Storage & Tracking
Web versions use cookies and similar technologies for sessions, preferences, and analytics. Mobile versions use device storage and identifiers. You can control many tracking settings via your device or browser.
Data Security & Retention
We implement reasonable technical and organizational safeguards to protect personal data. We retain personal data only as long as necessary to provide Ascend, comply with legal obligations, and for legitimate business needs.
Your Rights & Choices
Access & Correction: request a copy or correction of your personal data.
Deletion: request deletion of your account and personal data, subject to legal retention requirements.
Communications: opt out of marketing messages.
To exercise rights, contact us at the address below and include enough detail to locate your account.
International Transfers
Data may be processed or stored in jurisdictions different from yours. We use appropriate safeguards required by law for international transfers.
Third-Party Links & Services
Ascend may link to third-party services; those services have their own privacy practices and are not covered by this policy.
Changes to This Policy
We may update this policy; we will post the updated version with a revised effective date and, when required, notify users.