Last updated: August 30, 2026
Asal Dairy Farm ("we", "our", "us") operates the Asal Dairy Farm mobile application (the "App"). This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our App to order dairy products from home.
When you use the App, we may collect the following information:
Personal Information: Name and phone number, used to identify you and contact you about your orders.
Delivery Address: Your home or delivery address, used to fulfill and deliver your orders.
Order History: Details of products you have ordered, order dates, and order status, used to process orders and provide order history within the App.
Payment Information: Payment or card details necessary to process transactions. Payment processing is handled securely; we do not store full card numbers on our own servers.
Device and Location Information: Basic device information (such as device type and operating system) and, where permitted, approximate location, used to improve delivery accuracy and app performance.
We use the information we collect to:
Process and deliver your orders
Contact you regarding order status, confirmations, or delivery updates
Improve our products, services, and app experience
Maintain records for customer support and dispute resolution
Comply with applicable legal obligations
We do not sell your personal information. We may share your information with:
Delivery personnel, to the extent necessary to complete your order delivery
Payment processors, to complete transactions securely
Legal or regulatory authorities, where required by law
We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Data is stored securely using industry-standard practices. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
We retain your personal information for as long as necessary to provide our services, fulfill the purposes outlined in this policy, and comply with legal obligations.
You may:
Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your account and associated data, subject to any legal retention requirements
Withdraw consent for location access at any time through your device settings
To exercise any of these rights, please contact us using the details below.
The App is not directed at children under 13, and we do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Email: nexanovasolutions.site@gmail.com Address: Faisalabad, Punjab, Pakistan