This Privacy Policy is applicable to the ArticAudit Global mobile application, together with any related services operated by Artistic Milliners (collectively, the "Application"). Artistic Milliners is hereinafter referred to as the "Service Provider".
Data Controller Information
Artistic Milliners acts as the Data Controller responsible for the processing of your personal data.
Name: Artistic Milliners
Address: PLOT 4 & 8 SECTOR 25, KORANGI INDUSTRIAL AREA, KARACHI, PAKISTAN.
Email: Artic.Audit@artisticmilliners.com
For data protection inquiries and to exercise your privacy rights, please contact the Data Controller using the contact information above.
What information does the Application obtain and how is it used?
The Application and related services acquire information that you provide when you download, access, register for, or use the Application.
Registration with the Service Provider may be required to access certain features and functionality of the Application.
The Service Provider may use information you provide to:
Provide and maintain Application functionality.
Facilitate audit, inspection, and compliance processes.
Respond to support requests and inquiries.
Improve the performance, reliability, and security of the Application.
Send important operational notices, updates, and service-related communications.
Comply with legal, regulatory, and contractual obligations.
Legal Basis for Processing Personal Data
Where applicable data protection laws require a legal basis for processing, the Service Provider relies on one or more of the following:
Contract Performance
Processing necessary to provide the Application and fulfill obligations associated with its use.
Consent
Processing based on your consent, including optional services or features where consent is required by law.
Legitimate Interests
Processing necessary for legitimate business purposes including:
Maintaining Application security.
Preventing fraud and misuse.
Improving Application functionality and performance.
Conducting analytics and operational monitoring.
Legal Obligations
Processing necessary to comply with applicable laws, regulations, legal proceedings, or governmental requests.
Cookies and Similar Technologies
The Application and its third-party service providers may use cookies, SDKs, device identifiers, pixels, and similar technologies to support Application functionality, analytics, security, and service delivery.
Where required by applicable law, consent will be obtained before non-essential technologies are used.
What information does the Application collect automatically?
The Application may automatically collect certain information including:
Mobile device type and model.
Unique device identifiers.
IP address.
Mobile operating system and version.
Browser type and version.
Application usage information.
Diagnostic and crash information.
Performance and operational metrics.
This information helps the Service Provider maintain, secure, troubleshoot, and improve the Application.
Application Permissions
The Application may request access to certain device features and permissions in order to provide its functionality, including:
Camera
Used to capture photographs and visual evidence required during audits and inspections.
Photo Library / Gallery
Used to allow users to select and upload existing images relevant to audit activities.
Storage and Documents
Used to store, retrieve, and upload files, reports, documents, and audit-related records.
Location
Used to capture and verify the geographic location of audit activities, support location-based functionality, and meet operational and compliance requirements.
These permissions are used solely for legitimate business purposes associated with the Application.
Disabling required permissions may limit or prevent access to certain features.
Does the Application collect precise real-time location information?
Yes.
The Application collects location information from your device when required to support audit-related activities and business operations.
Location information may be used to:
Record and verify locations where audits and inspections are conducted.
Support audit workflows and compliance requirements.
Improve Application functionality and operational effectiveness.
Generate aggregated and anonymized analytics.
The Service Provider may periodically transmit aggregated or anonymized location information to trusted service providers for analytics, hosting, and operational support purposes.
Do third parties see and/or have access to information obtained by the Application?
The Service Provider may share information with trusted third parties as necessary to provide and improve the Application.
Information may be disclosed:
As required by law.
To comply with legal processes or governmental requests.
To protect rights, safety, security, or property.
To investigate fraud or misuse.
To support Application operations through authorized service providers.
Third parties are contractually required to use information only for authorized purposes and to maintain appropriate confidentiality and security protections.
Third-Party Service Providers
The Application utilizes trusted third-party service providers to support infrastructure, analytics, storage, security, and Application operations.
These providers may include:
Amazon Web Services (AWS) for hosting, cloud infrastructure, storage, and related services.
Firebase for notifications, analytics, authentication, performance monitoring, and related Application services.
PostHog for product analytics, usage analytics, and Application improvement.
These providers may process information solely on behalf of the Service Provider and in accordance with applicable data protection laws.
Where required, appropriate contractual safeguards and data processing agreements are maintained.
International Data Transfers
The Service Provider and its third-party service providers may transfer personal data across international borders.
Where required by applicable law, appropriate safeguards will be implemented to protect personal data during international transfers, including contractual protections and other legally recognized transfer mechanisms.
What are my opt-out rights?
You can stop further collection of information by uninstalling the Application from your device.
Please note that uninstalling the Application does not automatically delete information previously collected or stored.
To request deletion of personal data or exercise privacy rights, contact:
Artic.Audit@artisticmilliners.com
What is the data retention policy and how can you manage your information?
The Service Provider retains personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy and to satisfy legal, regulatory, operational, compliance, and business requirements.
Retention periods may vary depending on the nature of the information.
Examples include:
Audit records, reports, photographs, documents, and related operational information may be retained for multiple years where required for business, compliance, contractual, legal, or regulatory purposes.
Technical logs, diagnostic information, and usage data may be retained as necessary for security, troubleshooting, analytics, and operational monitoring.
Aggregated and anonymized information that cannot reasonably identify individuals may be retained indefinitely.
You may request deletion of your personal information by contacting the Service Provider.
Certain information may be retained where required by law, legal proceedings, security investigations, contractual obligations, or legitimate business needs.
How does the Application address children's privacy?
The Application is intended only for individuals who are at least 18 years old.
The Service Provider does not knowingly collect personal information from individuals under the age of 18.
If the Service Provider becomes aware that personal information has been collected from a person under 18 years of age, reasonable steps will be taken to delete such information.
If you believe a person under 18 has provided personal information through the Application, please contact:
Artic.Audit@artisticmilliners.com
If you are under the age of 18, you must not access or use the Application.
How is your information kept secure?
The Service Provider implements administrative, technical, physical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
Access to personal information is limited to authorized personnel and service providers who require such access for legitimate business purposes.
While reasonable security measures are implemented, no method of electronic transmission or storage can be guaranteed to be completely secure.
Data Breach Notification
Where required by applicable law, the Service Provider will notify relevant authorities and affected individuals of personal data breaches within legally required timeframes.
Notifications will include information regarding:
The nature of the breach.
Categories of affected information.
Potential consequences.
Corrective measures taken or planned.
How will you be informed of changes to this Privacy Policy?
The Service Provider may update this Privacy Policy periodically.
Material changes will be communicated through the Application, company communication channels, or other appropriate means.
Continued use of the Application after such updates constitutes acceptance of the revised Privacy Policy where permitted by law.
Previous versions may be made available upon request.
What are your privacy rights?
Subject to applicable law, you may have the right to:
Access personal information.
Correct inaccurate information.
Request deletion of personal information.
Restrict processing.
Object to processing.
Request data portability.
Withdraw consent where processing is based on consent.
To exercise these rights, contact:
Artic.Audit@artisticmilliners.com
California Privacy Rights
If applicable, residents of California may have additional rights under California privacy laws, including rights related to access, correction, deletion, and restrictions on certain data-sharing practices.
Requests may be submitted using the contact information provided in this Privacy Policy.
How do you give your consent?
Where processing is based on consent, consent is provided through your use of the relevant Application features or other affirmative actions.
You may withdraw consent at any time where legally applicable.
Withdrawal of consent does not affect processing that occurred before withdrawal.
How can you contact the Data Controller?
If you have questions regarding this Privacy Policy, your personal information, or the Service Provider's privacy practices, please contact:
Artistic Milliners
PLOT 4 & 8 SECTOR 25, KORANGI INDUSTRIAL AREA, KARACHI, PAKISTAN.
Email: Artic.Audit@artisticmilliners.com
The Service Provider will respond to privacy-related requests within applicable legal timeframes.
Effective Date: August 1, 2026