PRIVACY POLICY
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1. Introduction
1. Introduction
Welcome to Arfof.
Arfof is more than just an eCommerce platform. Founded with the mission to support home-based businesses and productive families, we provide a seamless, secure, and user-friendly marketplace for local artisans and entrepreneurs.
Your privacy is important to us. Please read this Privacy Policy carefully to understand how we collect, use, and protect your personal information when you use our Application.
2. Changes to the Privacy Policy
2. Changes to the Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in:
Business operations
Legal Requirements
Regulatory updates
The updated Privacy Policy will be available on the Application.
We reserve the right, at our sole discretion, to change, modify, or update this Policy at any time, with or without prior notice (to the maximum extent permitted by law).
We encourage you to review this Privacy Policy regularly. Your continued use of the Application after any modifications indicates your acceptance of the revised Policy.
3. Sensitive Personal Data or Information
3. Sensitive Personal Data or Information
While using the Application, we collect various types of data to provide and enhance our services. By accessing and using the Application, you agree to share your information as described in Section 4 and consent to its usage as per this Privacy Policy.
4. Types of Data Collected
4. Types of Data Collected
We collect, store, process, share, and delete the following types of data:
a. Personal Data
a. Personal Data
We may request personally identifiable information, including but not limited to:
Name
Address
Gender
Date of Birth
Location
Email ID
Password
Social Media Information (if you log in using Google or Facebook authentication, we may collect your name, email, and unique user ID from these services.)
b. Location Permission
b. Location Permission
Our application requires access to your device's location to enhance your user experience.
Why We Collect Location Data:
Auto-detecting Your City – To fetch your city and automatically set your location for location-based services.
Delivery of Products – To determine your exact delivery address and ensure accurate product deliveries.
Enhancing User Experience – To personalize services, recommendations, and search results based on your location.
User Control:
Your location is only collected with your consent, and you can enable or disable location access from your device settings at any time.
5. Third-Party Authentication
5. Third-Party Authentication
We allow users to sign in using third-party authentication services such as Google Login and Facebook Login. If you choose to log in via these services, we may collect certain information, including:
✔ Full Name
✔ Email Address
✔ Unique User ID assigned by Google or Facebook
How We Use This Data:
To create and manage your user account.
To enhance your login experience and simplify access.
To improve security and fraud prevention.
We do not share your third-party authentication data with any unauthorized third parties.
User Control:
You can manage permissions and revoke access to our app through your Google or Facebook account settings.
If you wish to delete your data, you can contact us at letstalk@arfof.net.
6. Use of Data
6. Use of Data
You may need to provide Personal Information while registering on the Application. The information collected may be used for the following purposes:
1. Account Creation & Authentication
1. Account Creation & Authentication
To complete your account registration and activation.
To send One-Time Passwords (OTP) via email or mobile for authentication & verification.
2. Service Delivery & Order Fulfillment
2. Service Delivery & Order Fulfillment
To process, manage, and fulfill your orders.
To communicate updates about your purchases, transactions, and order status.
3. Location-Based Services
3. Location-Based Services
To detect your city and set your location within the app.
To enable efficient product deliveries.
To personalize recommendations and services based on location.
4. Customer Support & Assistance
4. Customer Support & Assistance
To respond to queries, feedback, and complaints.
To provide technical support and assistance regarding services.
5. Marketing & Promotions
5. Marketing & Promotions
To send promotional messages, offers, discounts, and notifications.
To provide personalized advertisements and marketing content.
6. Security & Fraud Prevention
6. Security & Fraud Prevention
To detect, prevent, and address security issues, fraud, or unauthorized access.
To comply with legal requirements and protect user rights & safety.
7. Children’s Privacy
7. Children’s Privacy
Our services are intended for users aged 15 and above.
We do not knowingly collect personal information from children under 15.
If we discover that a child under 15 has provided us personal data, we will immediately delete such information.
If you are a parent or guardian and become aware that your child has shared personal data, please contact us for its removal.
Our app does not provide services to users under 15, and they are not permitted to create an account.
8. Data Sharing & Security
8. Data Sharing & Security
At Arfof, we value your privacy. We want to clarify that:
We do NOT share, sell, or rent your personal data to any third parties, advertisers, or external businesses.
The data we collect is only used to improve user experience, such as personalizing recommendations and providing location-based services.
All collected data is stored securely and protected against unauthorized access.
Contact Us
Contact Us
If you have any questions or suggestions about this Privacy Policy, please reach out to us:
📧 Email: letstalk@arfof.net
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